Smart Plug Showing Offline and Can’t Reset

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Smart Plug Showing Offline and Can’t Reset

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart Plug Showing Offline and Can’t Reset
Smart Plug Showing Offline and Can’t Reset
2023-12-06 13:46:37
Model: HS103  
Hardware Version:
Firmware Version:

My Smart Plug is greyed out in the app and showing as Offline. I performed a factory reset so that I could add the device again but the app wants me to scan the QR code which I no longer have. There is no QR code on the plug itself and I no longer have the box. Is there another way to add the device or get the plug back online?

  4      
  4      
#1
Options
1 Reply
Re:Smart Plug Showing Offline and Can’t Reset
2023-12-08 22:50:03

  @KRMM model HS100 showing off line but cannot get it reset 

  0  
  0  
#2
Options

Information

Helpful: 4

Views: 658

Replies: 1

Related Articles