Smart switch with motion sensor won’t turn off

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Smart switch with motion sensor won’t turn off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart switch with motion sensor won’t turn off
Smart switch with motion sensor won’t turn off
2024-03-30 19:59:30

I am using KS2000M which is smart switch with motion sensor for my garage light. It works well for about 2 weeks only. It won't turn off after that. I have tested a few months to figure out. Here is my test result but I still have no idea root and cause. Once I cannot turn off 1. Turn off the circuit breaker 2. Take off LED bulbs from socket 3. Just leave it for a few days 4. Reinstall LED bulbs then the switch works like charm for about 2 weeks then won't turn off again. I cannot turn off either manually but can hear click sound from switch when press the button.  As it works for 2 weeks I do not think wiring issue. But please educate me if it could be still an issue for this. I updated the latest firmware. What is the root and cause you think?

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Re:Smart switch with motion sensor won’t turn off
2024-04-15 16:26:38

  @Openmind2 

I have the same issue. Can't turn off light with the app either. When I press the switch manually, I hear the click, but light stays on indefinitely... never turns off.

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