Smart switch with motion sensor won’t turn off

Smart switch with motion sensor won’t turn off

Smart switch with motion sensor won’t turn off
Smart switch with motion sensor won’t turn off
2024-03-30 19:59:30

I am using KS2000M which is smart switch with motion sensor for my garage light. It works well for about 2 weeks only. It won't turn off after that. I have tested a few months to figure out. Here is my test result but I still have no idea root and cause. Once I cannot turn off 1. Turn off the circuit breaker 2. Take off LED bulbs from socket 3. Just leave it for a few days 4. Reinstall LED bulbs then the switch works like charm for about 2 weeks then won't turn off again. I cannot turn off either manually but can hear click sound from switch when press the button.  As it works for 2 weeks I do not think wiring issue. But please educate me if it could be still an issue for this. I updated the latest firmware. What is the root and cause you think?

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Re:Smart switch with motion sensor won’t turn off
2024-04-15 16:26:38

  @Openmind2 

I have the same issue. Can't turn off light with the app either. When I press the switch manually, I hear the click, but light stays on indefinitely... never turns off.

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