Apple iPhone iPad cloud data sync in progress

Apple iPhone iPad cloud data sync in progress

Apple iPhone iPad cloud data sync in progress
Apple iPhone iPad cloud data sync in progress
2024-08-29 21:14:48
Tags: #adding a new device
Model: EP25P4  
Hardware Version: V2
Firmware Version: 1.0.3

I have tried for hours to add another EP25 SmartPlug using the latest Kasa app on both my iPhone and my iPad.  In both cases I get a "cloud data sync in progress" failure message.  Best as I can figure my Apple device is backing up to iCloud, which is outside Kasa's control (and apparently outside my control as well).  I can't think of any reason why such a re-sync should take more that a few minutes as I haven't used either device much since it must have sync-ed the previous time.  I have the feature backup device to iCould disabled; really only photos are backed up and I haven't taken more that 6 pictures in the last couple days.

 

1 ) Why can't I add a device just because my phone is backing up?

 

2 ) How can I tell when my iPhone is done re-syncing?

 

3 ) How can I get feedback on the progress of the re-sync so I know when I can expect to add my device?

 

4 ) Why doesn't any tp-link Kasa support talk about how to deal with the "cloud data sync in progress" problem?

 

Thanks,

 

Todd

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adding a new device
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