Kasa KC300S2 Cameras disappear from app if not on home wifi

Kasa KC300S2 Cameras disappear from app if not on home wifi

Kasa KC300S2 Cameras disappear from app if not on home wifi
Kasa KC300S2 Cameras disappear from app if not on home wifi
2024-10-23 21:01:41
Model: Kasa  
Hardware Version: V1
Firmware Version: 1.0.21

All of my cameras disappear from the app if I'm not on home wifi. I first noticed this on 10/21/24. I can see and control my lights as normal whether on home wifi or away.
 

I receive movement notifications and can view the saved clip, but I can't see the cameras in the app, turn them off/on, live view, etc. unless I'm on home wifi. 
 

I have logged out and back in; uninstalled and reinstalled the app; charged all of the cameras; deleted a camera and reset to factory settings and re-added to the network. I've checked on other wifi and on cellular and if I'm not on the same wifi as the cameras, I don't see them in the app. 

 

 

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Re:Kasa KC300S2 Cameras disappear from app if not on home wifi
2024-10-24 17:30:23

My cameras are showing in the app again- I don't know what prompted them to disappear a few days ago and I don't know why they're back today. But they're back.

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