C460 video download fails sometimes, needs reboot to fix

C460 video download fails sometimes, needs reboot to fix

C460 video download fails sometimes, needs reboot to fix
C460 video download fails sometimes, needs reboot to fix
2 hours ago - last edited 2 hours ago
Model: Tapo C460  
Hardware Version:
Firmware Version: 1.2.1

Weekly the download video option fails on CS460.  I see the video in Playback / Download, in Playback, I click the three dots and select download. I select the Download tab, and at the bottom iI see Downloading video 1/2, for example.  Then I can see a Failed next to a video.  I hit retry arrow circle and it fails again. The only thing that clears up the download is to reboot the camera.  Reseting the app cache or forcing the app to stop doesn't fix the problem. See pics.  Connect over local network.  No subscriptions. I have reformatted high quality SD cards several times via the Tapo app.

 

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