@Lesterbonilla35 

Hello,

If you fail to set up your Kasa Camera, follow the steps below to troubleshoot.

Tips before troubleshooting:

    1. Ensure the Kasa app is updated. If it's not the latest version, your device model may not appear in the app.

    2. Ensure the Kasa camera is in setup mode. If not, reset it: How to Reset Your Kasa Camera and Doorbell Using the Button or App

    3. Then please refer to this guide: What should I do if I fail to configure Kasa Camera?

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

Best Regards,