Can't Set Remote Control for LB100

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Can't Set Remote Control for LB100

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Can't Set Remote Control for LB100
Can't Set Remote Control for LB100
2017-08-29 03:51:13
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Hardware Version :

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I've had the LB100 since 2/2017. It has worked fine until this past month. It stopped turning on as scheduled. Then the schedules disappeared from the Kasa app. Couldn't schedule anymore. First, I deleted the LB100 from app and then added it back on. Still wouldn't work. Finally, uninstalled and reinstalled the Kasa app. Added the LB100 to devices again. Now I can schedule again. But it still won't let me set the the remote control. Message: failed: cloud send cmd failed. I use a TP-Link Smart Plug 565C and the remote control is on.
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#1
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3 Reply
Re:Can't Set Remote Control for LB100
2017-08-29 09:18:53
Go to firmware update on Kasa to check if your bulb can be upgraded.
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#2
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Re:Can't Set Remote Control for LB100
2017-08-30 09:40:08
I already checked for a firmware update and there was none. I had the latest version. But thanks for the suggestion.
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#3
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Re:Can't Set Remote Control for LB100
2017-08-31 09:20:11
Make sure you use the latest app. And probably need to reset the smart bulb and add it again.
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