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TL-MR6400 disconnected many times per day

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TL-MR6400 disconnected many times per day

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156 Reply
Re:TL-MR6400 disconnected many times per day
2020-01-20 09:05:39

@RayclChen 

 

Okay, what is the hardware version of your TL-MR6400? And what is the country version? You can find it on the back panel of the actual device, next to the model number. 

 

Thanks a lot. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#24
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Re:TL-MR6400 disconnected many times per day
2020-01-22 19:47:49 - last edited 2020-01-22 19:49:13

@Kevin_Z 

 

Hi

 

I have the

firmware: 1.10.0 0.9.1 v0001.0 Build 190521 Rel.38696n

Hardware Version:TL-MR6400 v4 00000001

 

And having a similar situation. The router disconnects me several times per day. When i try to reconnect it takes many tries untill it connects me again.

 

Is ther a way, you can send me the beta firmware too ?

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#25
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Re:TL-MR6400 disconnected many times per day
2020-02-11 10:05:29

@Kevin_Z 

 

exactly same issue as reported above - in strong signal areas (75/100%) the 4G is constantly connecting and disconnecting sometimes every minute, sometimes it cannot connect anymore, after a hard reset

 

MR6400 V3 - firmware 1.6.00.9.1 v0001.0 Build 181022 Rel. 40644n. Hardware version TL-MR6400 v3 00000001

 

The regional setting is Spain

 

Can you please share the firmware?

 

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#26
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Re:TL-MR6400 disconnected many times per day
2020-02-11 11:07:11

Hi

 

Just wondering if there could be a "out of the box" solution or temporary fix for this ? 

 

Something like:

-> IF "status disconnected" AND "sim inserted" THEN "automatically connect again" (or refresh connection) UNTIL "disconnected by user"

 

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#27
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Re:TL-MR6400 disconnected many times per day
2020-02-26 03:05:34 - last edited 2020-02-26 05:07:05

Hi Everybody.

 

I will add me to the long queue :)

 

I have the same problem. With the latest firmware the device disconnects the internet connection several times a day. Need some bugfix or please share the firmware, which helped chim57 on his device.

 

My Model: TL-MR6400(EU) Ver: 4.0

 

Cheers

Viktor

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#28
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Re:TL-MR6400 disconnected many times per day
2020-02-27 09:08:12

@vundb @JimDaniels @giozak 

 

Hi all, I have messaged you the download link of the beta firmware.

 

You can install it and then take some time to test its performance. 

 

Any updates, be free to let us know. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#29
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Re:TL-MR6400 disconnected many times per day
2020-02-27 09:12:46 - last edited 2020-07-02 03:32:41

Hi all,

 

If you have the disconnection issue with your router, please provide the information mentioned below so that we can speed up the whole process and offer a solution. 

 

1. Please give us a brief introduction of the current issue; what kind of troubleshooting you have done and what about the corresponding results. 

 

2. What is the model number of your device? And its hardware and firmware version. 

Note: Please ensure that it is the latest one. 

 

3. Please check the country version of your router as well. It is printed on the bottom label of the actual device, next to the model number.

 

4. You can try to create the network profile manually or update the ISP profile. 

https://www.tp-link.com/support/faq/1663/ 

 

Thanks for your support and cooperation in advance. Have a nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#30
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Re:TL-MR6400 disconnected many times per day
2020-02-27 23:11:26

@Kevin_Z I haven't received an URL yet. Please send again.

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#31
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Re:TL-MR6400 disconnected many times per day
2020-02-29 09:55:59

@Kevin_Z 

 

I have made some tests with the tool, that you have sent with the firmware. 

The connection is definetly better, but random disconnects still happen.

I have send you all the logs from my DC's. Please check your inbox.

 

Hopefully this will help out finding the issue and fix the problems.

In case of questions feel free to msg me.

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#32
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Re:TL-MR6400 disconnected many times per day
2020-03-01 23:28:13 - last edited 2020-03-01 23:30:25

@Kevin_Z , I have the exact same issue here.

 

TL-MR6400 v4.0

Firmware version: 1.7.0.0.9.1 v00001.0 Build 181214 Rel.49556n

Hardware version: TL-MR6400 v4 00000001

 

Connection drops several times a day. Then I must power off and on the router to get the router to reconnect.

 

I bought it in Spain via Amazon.es.

 

Super, super super annoying. 

 

Mike

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#33
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