TL-ER6020 Reboot itself and other WR-840N Routers
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This router reboots for no aparent reason and also reboots 3 WR-840N routers that are on the LAN interface. In the proces it also erases the time settings of the WR-840N routers to 1970 factory time.
Upstream it is has connected 2 WAN ports with static ip
Each LAN port is connected to a WR-840N, three in total. WANs of the WR840N are asigned to Static IP.
It is used for load balancing.
I am ready to throw it in the trash!
Pls help with any sugguestions as to why this this is crashing!
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Dear @aaraujo,
Thank you for your valued reply.
It's recommended to upgrade the TL-ER6020 to the latest firmware version before we try further troubleshooting.
https://www.tp-link.com/en/support/download/tl-er6020/#Firmware
If updating the firmware doesn't help, could you please record a short video to show the auto-reboot process when the issue happens?
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Just to give you an update.
After the firmware upgrade, I haven't seen the reboot issue.
If anything changes in the future I'll let you guys know.
Thanks
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Dear @aaraujo,
Just to give you an update.
After the firmware upgrade, I haven't seen the reboot issue.
If anything changes in the future I'll let you guys know.
Thank you for updating the case, glad to know that your concern was resolved after the firmware upgrade.
Hope you could enjoy the Internet with TP-Link products! Have a nice day.
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