my wireless CLIENTS are not connected After upgrading firmware of oc200 TP link
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I'm writing to you today because I'm having some trouble with my wireless clients after upgrading the firmware on my OC200 TP-Link.
I have 8 APs and I've tried giving them new vouchers, but they only work when they're connected to the nearest AP. When they go to another area with the same SSID, the other APs don't work.
This wasn't a problem before I upgraded the firmware. Everything was working fine.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi All,
Thanks for reporting this issue to the TP-Link community!
We greatly appreciate such detailed information you provided, I have forwarded this updated issue of OC200 to the engineer for further investigation. For now, please roll back your firmware version to the previous OC200 V5.9. I will keep you updated on any progress.
- Copy Link
- Report Inappropriate Content
Hi All,
A newer 5.12 Beta firmware has been released for trial, please follow the post link below for details.
Omada SDN Controller_V5.12.x (Updated on Aug 21st, 2023)
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello @yousuf42000,
Thanks for reporting this issue to our community. May I confirm some information below:
1. What is the overall network topology of your current setup when encountering this issue?
2. Could you please provide information about your current SSID and Portal configurations?
If possible, sharing some configuration screenshots would be more helpful and intuitive.
3. What is the behavior of the client that is unable to connect to the Voucher SSID at the moment?
Is the client unable to obtain an IP address? Or is it unable to connect to the SSID？
Alternatively, does the client need to reconnect to the SSID and re-enter the Voucher Code to resolve the problem?
4. Could you please confirm if the problem only occurred after the upgrade period? Also, let me know if the client can automatically regain internet access without any manual intervention or actions being taken.
- Copy Link
- Report Inappropriate Content
Hi All,
Thanks for reporting this issue to the TP-Link community!
We greatly appreciate such detailed information you provided, I have forwarded this updated issue of OC200 to the engineer for further investigation. For now, please roll back your firmware version to the previous OC200 V5.9. I will keep you updated on any progress.
- Copy Link
- Report Inappropriate Content
Hi All,
A newer 5.12 Beta firmware has been released for trial, please follow the post link below for details.
Omada SDN Controller_V5.12.x (Updated on Aug 21st, 2023)
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 795
Replies: 4
Voters 1
