C420S rear grommet broken
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C420S rear grommet broken
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2023-07-23 14:45:11
Posts: 144
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Registered: 2020-06-17
C420S rear grommet broken
2023-07-23 14:45:11
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Hi,
I appear to have damaged the rear grommet on the Tapo camera, and wanted to know how/where I'd be able to get a replacement in the UK?
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Re:C420S rear grommet broken
2023-07-24 07:46:08
Which part is damaged? I can't quite imagine the scene. Why not contact the support directly to proceed warranty?
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Re:C420S rear grommet broken
2023-07-24 07:48:44
@GabrielMitch it's the rubber grommet that covers the charging port.
I tried support through the app, but only get a blank white page, rather than a support form to fill in.
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Re:C420S rear grommet broken
2023-07-24 09:29:40
Check the official website, they have hotline, email or even online chat support. https://www.tp-link.com/en/support/contact-technical-support/
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Registered: 2020-06-17
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