EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on May 6th, 2024)- [Thread Closed]

EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on May 6th, 2024)- [Thread Closed]

275 Reply
Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-09-08 03:46:46

Hello @jg1212,

 

jg1212 wrote

@Fae 

Thank you for the advice.  I forgot the EAP610 "V2" with 1.1.1 firmware and logged in as standalone mode and the firmware updated to 1.1.3 just fine.  This may be a re-occurring question if a lot of these devices shipped with 1.1.1.  You may want to have the controller team add some code to check for which port is being used for firmware upgrades.

 

Thank you for updating us with your solution, good to know that upgrade via standalone works.

And thank you for your kind suggestion, I've forwarded it to the controller team for evaluation.

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#126
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
2023-09-08 09:26:02

@Fae 

 

 

My Setup:

Controller on Ubuntu 22.04 LTS 

Version: 5.12.6

DEVICE NAME IP ADDRESS STATUS MODEL VERSION UPTIME CLIENTS

MasterSwitch

10.10.233.2

CONNECTED

TL-SG2428P v4.0

4.0.6

2day(s) 42m 13s

7

keller

10.10.233.7

CONNECTED

EAP115-Wall(EU) v1.0

5.0.4

2day(s) 40m 45s

18

oben

10.10.233.8

CONNECTED

EAP620 HD(EU) v1.0

1.1.0

2day(s) 40m 30s

20

out

10.10.233.6

CONNECTED

EAP225-Outdoor(EU) v1.0

5.1.0

1day(s) 18h 58m ...

7

wozi

10.10.233.9

CONNECTED

EAP615-Wall(EU) v1.0

1.1.6

1h 20m 34s

3

All wired - no Mesh active. 

 

The only candidate for this beta fw is the EAP615-wall. So I tried it. After some issues re-adoping it it seems to work. However in the long run, all clients connected to that AP, had serious connection issues while browsing. Youtube was insanely slow - google news showed partly - pictures came very slow.

Ping was always good. I was not able to track down the issue. I believe some DNS-SSL-Whatever thing was not working smoothly anymore. There were time windows where all worked as expected. And then 2-5 minute windows with the above issues were visible. 

Thus I reverted and it looks good again. 

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#127
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
2023-09-08 09:30:41

Hi @wuppi,

 

wuppi wrote

  @Fae 

I believe I ran into the same issue with my 615wall. 

Looking at the status during upgrading, the last visible step was "configuring". Then "heartbeat missed" and now "disconnected". 

 

DISCONNECTED

EAP615-Wall(EU) v1.0

1.2.0

 

Edit: had to reset - re-adopt and now it looks working

 

Hope you are doing well. I'm wondering whether you encounter a second Disconnected or Other Unusual Status after you reset and re-adopt the EAP615-Wall?

 

Regarding the disconnected issue you encountered during the firmware upgrade, our support engineer would like to look into the issue further. I've created a support ticket via your registered email address, the ticket ID is TKID230912994, if you're willing to help, please pay attentiont to this ticket email and respond to the support engineer. Thanks!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#128
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
2023-09-08 09:36:56

Hello @wuppi,

 

wuppi wrote

@Fae 

 

The only candidate for this beta fw is the EAP615-wall. So I tried it. After some issues re-adoping it it seems to work. However in the long run, all clients connected to that AP, had serious connection issues while browsing. Youtube was insanely slow - google news showed partly - pictures came very slow.

Ping was always good. I was not able to track down the issue. I believe some DNS-SSL-Whatever thing was not working smoothly anymore. There were time windows where all worked as expected. And then 2-5 minute windows with the above issues were visible. 

Thus I reverted and it looks good again. 

 

Thank you for your valued feedback. I've created a support ticket for you, the support engineer will follow up with your case later.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#129
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
2023-09-08 12:21:24

  @Fae 

 

Hi, hope you are doing well.

 

EAP 615-Wall V1.0 was upgraded to beta EAP615-WALL(EU&US&CA&JP&EG)_V1_1.2.0_Build 20230711 (Beta) and i lost roaming in that area of the home , i was able to connect to the EAP 615 running beta firmware but no internet., I have 4 EAP650 running beta firmware and roaming and other aspect seem to be working fine, but as soon as any device is connected to EAP 615-wall internet is lost and device Wi-Fi need to be switch off and back again to connect and than the internet is restored.

 

I have downgraded to the Original V1.0 firmware EAP615-Wall(EU)_V1_1.1.6 Build 20230330 and it better now, no more internet loss or reconnect/Wi-Fi on or off required.

but just one thing i noticed is that the hops between EAP650 to EAP650 are considerably faster than hops between EAP650 to EAP615.

 

below in my home H/W post downgrade of EAP 615 back to V1_1.1.6 all others remain at beta

Thank you and regards

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#130
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-09-08 18:20:04 - last edited 2023-09-08 19:04:36

 
 

@Fae  a few minutes ago I recieved this message in my log  that AP gang was connected .

accespoint gang is connected while the AP gave no message for disconnecting (strange right?) 


AP say also connected two days ago see image below 

👇 

 

 

also I don't no if my devices lost connection 

using the beta firmware for EAP 650

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#131
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-09-11 08:39:18

  @Hank21 

 

Hi

I'm running the beta firmware for the EAP655-Wall(EU) v1.0 ( 1.2.0 Build 20230717 Rel. 63070 ) on top of the ER7212PC v1.0 ( 1.1.0 Build 20230803 Rel.83667 ).

However, I noticed that with the beta firmware, after a few days the EAPs become disconnected.
 

The only mention in the log seems to be: "[Failed]Failed to readopt <eap-name-here> automatically. "

 

A powercycle (e.g. unplug them) resolves this, and they are readopted and reconfigured.

However, the wifi remains 'up' for the offending AP (ssid visible) but can't be connected to anymore (I'm using PPSK without Radius).

 

For now I've implemented a workaround by setting a nightly reboot for all APs, which seems to keep them alive.

 

Meanwhile, the gateway etc. is working fine, wired network is up, but everything on the 'crashed' eaps becomes disconnected.

 

To me, it feels like something fills up (out of memory?) which is prevented by a periodic reboot.

Other than that, no real issues, and real happy that PPSK is now on it's way :)

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#132
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
2023-09-12 06:10:00 - last edited 2023-09-12 06:10:17

Hello @Kash01976,

 

Kash01976 wrote

EAP 615-Wall V1.0 was upgraded to beta EAP615-WALL(EU&US&CA&JP&EG)_V1_1.2.0_Build 20230711 (Beta) and i lost roaming in that area of the home , i was able to connect to the EAP 615 running beta firmware but no internet., I have 4 EAP650 running beta firmware and roaming and other aspect seem to be working fine, but as soon as any device is connected to EAP 615-wall internet is lost and device Wi-Fi need to be switch off and back again to connect and than the internet is restored.

 

Trying to understand the issue here. Are you saying that the clients connected to EAP650 will roam to EAP615-Wall_V1_1.2.0 (Beta) when they are moving closer to the EAP615-Wall, but the clients are only connected with no Internet access, and you have to manually turn the Wi-Fi off on the EAP615-Wall and turn it back on to get the clients connected with Internet access? If I get anything wrong, please feel free to correct me. Thank you!

 

Kash01976 wrote

I have downgraded to the Original V1.0 firmware EAP615-Wall(EU)_V1_1.1.6 Build 20230330 and it better now, no more internet loss or reconnect/Wi-Fi on or off required.

but just one thing i noticed is that the hops between EAP650 to EAP650 are considerably faster than hops between EAP650 to EAP615.

 

What does the "hops" mean here and how did you test it to get the above conclusion? Do you mean clients roam between EAP650 and EAP650 will take shorter time than the same clients roam between EAP650 and EAP615-Wall?

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#133
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-09-12 06:45:55

Hello @Mariomark1541,

 

Mariomark1541 wrote

@Fae  a few minutes ago I recieved this message in my log  that AP gang was connected .

accespoint gang is connected while the AP gave no message for disconnecting (strange right?) 

 

First, you probably know that a "device was disconnected" log means that the device has lost connection with the Omada controller for more than 5 minutes. When the device is changed back to "Connected" state very quickly, the controller cannot sense its status change but will only report with "device was connected", that's why you only get one "AP was connected" log.

 

Generally speaking, we may get a single "device was connected" log when the device was rebooted. You can click the reboot icon on an AP from the Devices list of your Controller to have a test.

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#134
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Re:EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 31st, 2023)
2023-09-12 06:56:37

Hello @YetOneMore,

 

YetOneMore wrote

I'm running the beta firmware for the EAP655-Wall(EU) v1.0 ( 1.2.0 Build 20230717 Rel. 63070 ) on top of the ER7212PC v1.0 ( 1.1.0 Build 20230803 Rel.83667 ).

However, I noticed that with the beta firmware, after a few days the EAPs become disconnected.
 

The only mention in the log seems to be: "[Failed]Failed to readopt <eap-name-here> automatically. "

 

A powercycle (e.g. unplug them) resolves this, and they are readopted and reconfigured.

However, the wifi remains 'up' for the offending AP (ssid visible) but can't be connected to anymore (I'm using PPSK without Radius).

 

For now I've implemented a workaround by setting a nightly reboot for all APs, which seems to keep them alive.

 

Regarding the wifi cannot be connected issue, did you fix it by a second reboot on the EAP that was disconnected, or how did you sort it out finally?

 

To figure out the issue, I've created a support ticket via your registered email address and escalate to our support engineer for further investigation, the ticket ID is TKID230919422, please pay attention to this ticket email and respond to the support engineer for follow-up. Thanks!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#135
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