Hi @PP_link 

Thanks for posting in our business forum.

If you need to change the IP address of the switch, follow the picture.Don't forget to click "Save" after the config.

If you set the switch to DHCP, then the switch will get a DHCP IP address from the DHCP server.

The Controller is local if you download Software Omada Controller. If you use Cloud-based Controller, then it is based on Amazon cloud computing. You can also use the controller locally.

Hi @PP_link 

PP_link wrote

Yes, I saw that page with IPV4. I just want to confirm that, evidently, there is no field and, thus, no need, to put in a IP address for the LANs router, since there are only entries for the switch and the subnet in the IPV4 dialog?

Click Edit and you be redirected to another page with boxes and options where you can put in things you want. You have more entries if you have other interfaces. Default's VLAN 1

Hi @PP_link 

Thanks for posting in our business forum.

Switch is actually plug-and-play. If your router provides an active DHCP IP, then the switch picks it up and uses it.

If you fix the static IP to the switch, the IP should be in the same LAN as your router or default VLAN. You sure that you put it in the same LAN as your router? Also, check the Routing Table. Is everything correct there?

Without any other info, I am not able to provide any further insight but this thing works pretty solid from my experience.

If SFP is not up, you should check if the connection is good. Is the module okay and is the fiber good?

What's the link speed of your router? This switch is an SFP+ and if the auto-negotiation failed, you gotta manually set the port to the matching link speed of your router.

If the link speed does not match, then it won't work.

  @PP_link 

Sometimes you may not get the help you need by asking questions on Internet. If I were you, I would spend more time studying the switch’s manual. What you were trying to do looks like a pretty basic configuration to me so the information about it should be there. I do not know this particular switch model so I cannot help you with any details. However I think you have given up too early. I doubt that buying another switch in this class will help you. All switches in this class just work and are, more or less, configured in the same way no matter of the switch model or manufacture

  @Clive_A 

If think we need a link to the switch's user guide to resolve this issue. It looks like OP can't find it and trully I can't find it, either.

It is my understanding that OP just wants to configure the switch's admin access, not the IPv4 routing.

Hi @PP_link 

PP_link wrote

  @Clive_A I sincerely thank you for trying to help me to troubleshoot this but setting up a switch should not be this hard. As I indicated, I set up the switch on the same LAN segment as my router. I confirmed the newly assigned switch IP and rebooted and my laptop was still able to reach reach the swtich. I then installed the switch in my network rack and connected about 30 of the 48 ports to copper ethernet and 3 of the four SFP ports to fiber, an arrangement that works fine on my current switch. What makes no sense to me is when I connected my laptop directly to the TP-link on the rack, it would not re-connect even though the activity lights on the switch and the laptop were blinking and connectivity was fine 5 minutes ago. Thank God I didn't brick the switch because that cumbersome terminal reset method would have really been a rabbit hole to go down. You can close this ticket; this is a RMA.

• User Guide
• CLI Guide

This is strange. So, what other config do you have except for changing its IP address on the switch? Do you verify the IP address on the laptop after you put the switch on the rack and connect 30 devices? Due to the ability to troubleshoot networking problems, I need screenshots of ping results and ipconfig from the CMD. You should run at least two ping lines, ping the switch IP address and ping the GW IP. ipconfig to verify if your laptop is getting a DHCP IP from the router.

There is no place to set a gateway IP address on this switch. It's auto if you use it with a DHCP IP. If you set it to manual, you have to set up Static Routing because the switch only forward packets. As a layer 3 switch, it falls into the most fundamental way of config.

Set the static IP address to the switch, we have guides and that's what I showed you earlier by screenshots.