EAP653 dropping clients randomly

EAP653 dropping clients randomly

EAP653 dropping clients randomly
EAP653 dropping clients randomly
2023-12-29 15:53:21 - last edited 2024-01-02 07:02:30
Model: EAP653  
Hardware Version: V1
Firmware Version: 1.0.6 Build 20230423 Rel. 81483(4555)

Hello!

I have installed an EAP653 as AP for my Fritz!Box 5530 YW as the main router via a LAN cable from the basement to the 2nd floor. I just took all pre-configured settings and managed to establish a new SSID on the EAP after adding some standard 12V power adapter I still had in the house. The problem is now that the EAP seems to reboot again and again, dropping all clients from the network. When this happens is hard to say, sometimes several times in a row, sometimes after an hour, but nothing seems to help. I set up the EAP via the Omada controller app, but it disconnected once and shows as "Disconnected" ever since, although it is clearly running. When this happens the network is completely gone, I cannot ping the device. When I run the Omada app on my smartphone and this disconnect happens, I get a message: "Someone else connected to this device. You connection has been dropped" or something similar. I have no idea who could have connected to that device, there are no other active clients except for my laptop and mobile phone. I have run out of ideas what could happen here. Does anyone have some hints what I could have done wrong?

Thanks in advance!

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Re:EAP653 dropping clients randomly-Solution
2023-12-29 16:55:40 - last edited 2024-01-02 07:02:30

  @Jorrig 

 

Almost certainly related to your power source.  Can you confirm that you have a 1.5A (14W) or better supply?  1.0A could cause brownout issues.

 

Keep in mind that Watts = Amps x Volts and you probably want at least 10% headroom on top.  So taking the US model as an example, specs say it needs 14W

 

14W = A x 12V  therefore A=1.167 x 110% = 1.3A (min)

 

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Re:EAP653 dropping clients randomly-Solution
2023-12-29 16:55:40 - last edited 2024-01-02 07:02:30

  @Jorrig 

 

Almost certainly related to your power source.  Can you confirm that you have a 1.5A (14W) or better supply?  1.0A could cause brownout issues.

 

Keep in mind that Watts = Amps x Volts and you probably want at least 10% headroom on top.  So taking the US model as an example, specs say it needs 14W

 

14W = A x 12V  therefore A=1.167 x 110% = 1.3A (min)

 

<< Paying it forward, one juicy problem at a time... >>
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Re:EAP653 dropping clients randomly
2023-12-29 18:10:00

  @d0ugmac1 thanks for the quick reply! I am in Europe, but I checked the power supply, it only yields 0.5 A, that would clearly not be enough. I'll see that I get a better power supply and try again.

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