Live View Grey Screen on Port Forwarding

Live View Grey Screen on Port Forwarding

Live View Grey Screen on Port Forwarding
Live View Grey Screen on Port Forwarding
2024-03-15 03:23:06 - last edited 2024-03-15 05:40:30

This Article Applies to:

 

VIGI NVR.

 

Issue Description/Phenomenon:

 

To use NVR remotely, you can port forward it web interface on the Internet. After your port forwarding of 443, you can access the NVR web GUI and watch the live view. However, the live view shows the error "load failed" and a grey screen.

 

 

Available Workarounds/Solutions:

 

You need to port forward 8443 as well because this port is used for web streaming.

 

Thank you for your attention!

 

Update Log:

 

Mar 15th, 2024:

Release of this article.

 

Feedback:

 

If this was helpful, welcome to give us Kudos by clicking the thumbs-up button below.

 

If the solution doesn't work for you, your case is probably different from what is described here.

In that case, please feel free to click Start a New Thread and elaborate on the problem so that we can try to help you further.

 

Thank you for your great cooperation and patience!

TP-Link Support Team

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