Cannot find WIFI 6 network on my laptop

Cannot find WIFI 6 network on my laptop

Cannot find WIFI 6 network on my laptop
Cannot find WIFI 6 network on my laptop
3 weeks ago - last edited 3 weeks ago
Model: Archer AXE5400  
Hardware Version: V1
Firmware Version: 1.1.9 Build

Hello everyone, as the Title says, I have tried things for hours to get my Wifi-6 to work

 

However, without success, I cannot find it on my Laptop and I have fully checked that my laptop supports it. 

 

My network card clearly says: Killer Wi-Fi 6 Network adapter. And my laptop supports it.

 

But i cannot find the SSID. And i have last Windows 11 installed on my laptop.

 

And i have looked into TP-Link configuration and it is clearly "on" and the "SSID" it not hidden.

 

I do not understand what I am doing wrong.

 

Thanks for your help in advance.

 

Best Regards

Math

 

 

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#1
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1 Accepted Solution
Re:Cannot find WIFI 6 network on my laptop-Solution
3 weeks ago - last edited 3 weeks ago

  @math341c 

 

To verify your card supports Wi-Fi 6 802.11AX connect it to one of the visible SSIDs of your AXE5400 and then show the "Properties" of the connection. It should show Wi-Fi 6 for both, the 2.4 GHz SSID and the 5 GHz SSID, like in the screenshots below.

 

However, if you are talking about the 6 GHz band supported by the AXE5400, then you need a wireless adapter that supports "Wi-Fi 6E". (the E being all important here)

 

According to Intel's webpage the Killer AX1650i only supports the Bands 2.4 and 5 GHz.

https://www.intel.com/content/www/us/en/products/sku/211610/intel-killer-wifi-6-ax1650-is/specifications.html

 

 

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#4
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Re:Cannot find WIFI 6 network on my laptop
3 weeks ago

  @math341c 

 

Hi,

 

To be able to see the 6 GHz SSID of the Archer AXE5400 you would need to have a "Killer Wi-Fi 6E ... Wireless Network Adapter" installed in your laptop.

 

Can you please also tell us the exact model number of your Killer Wi-Fi adapter? (it should be shown where I put the three dots in the above sentence)
 

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#2
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Re:Cannot find WIFI 6 network on my laptop
3 weeks ago

  @woozle 

 

KIller Wifi-6 AX1650I 160 Mhz

 

In advanced tab it says it supports: 802.11n/AC/AX. 

 

So i do not understand why it does not support ?

 

Best Regards

MAth

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Re:Cannot find WIFI 6 network on my laptop-Solution
3 weeks ago - last edited 3 weeks ago

  @math341c 

 

To verify your card supports Wi-Fi 6 802.11AX connect it to one of the visible SSIDs of your AXE5400 and then show the "Properties" of the connection. It should show Wi-Fi 6 for both, the 2.4 GHz SSID and the 5 GHz SSID, like in the screenshots below.

 

However, if you are talking about the 6 GHz band supported by the AXE5400, then you need a wireless adapter that supports "Wi-Fi 6E". (the E being all important here)

 

According to Intel's webpage the Killer AX1650i only supports the Bands 2.4 and 5 GHz.

https://www.intel.com/content/www/us/en/products/sku/211610/intel-killer-wifi-6-ax1650-is/specifications.html

 

 

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#4
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Re:Cannot find WIFI 6 network on my laptop
3 weeks ago

  @woozle 

 

Oh okay, in that case i don't have it. My mistake.

 

Thanks for help.

 

Best Regards

Math

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Re:Cannot find WIFI 6 network on my laptop
3 weeks ago

@math341c 

 

Hi, for your reference: What if my device failed to detect the 6 GHz Wi-Fi Band

 

 @woozle 

 

Thanks for your troubleshooting suggestions!

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#6
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