OC200 unable to see EAP115 Access point

OC200 unable to see EAP115 Access point

OC200 unable to see EAP115 Access point
OC200 unable to see EAP115 Access point
2024-05-01 14:01:16
Model: OC200  
Hardware Version: V1
Firmware Version: 1.29.21 Build 20240401 Rel.52515

I have TPlink  switch ( POE) connected to 3 Access points( EAP wall plate 115) and  OC200 . The OC200 is unable to see any access point. There is no omada gateway but only TPLink small router for WAN access . NO VLAN , all basic setup. I have reset the devices multiple times but still OC200 is unable to communicate to EAP 115. Pls suggest

  0      
  0      
#1
Options
10 Reply
Re:OC200 unable to see EAP115 Access point
2024-05-01 17:24:23 - last edited 2024-05-01 17:26:00

  @MTHAREJA 

 

Which hardware version and which firmware version do you have on the access points?

 

And do you have access to AP web console in stand alone mode?

 

 

  0  
  0  
#2
Options
Re:OC200 unable to see EAP115 Access point
2024-05-02 03:53:03 - last edited 2024-05-02 03:55:18

  @MR.S 

 

All  EAP's are TPlink 115

Hardware Version :  4.0

Firmware Version: 5.0.5 Build 20220427 Rel. 42838(5553)

 

All of the EAP's and Controller are connected on single TPlink  POE Switch TL-Sl1218MP ( Default config - No changes)

 

They all work very well in standalone mode. I had reset them  ( Both Controller and EAP) multiple times but no luck .

ps: I also tried by putting  Controller IP in  Inform URL/IP address field  of EAP system ...> Controller setting but didn't bring the positive result.

 

  0  
  0  
#3
Options
Re:OC200 unable to see EAP115 Access point
2024-05-02 08:25:07

  @MTHAREJA 

 

 

go to global view, then Controller Settings,
make sure that Show Pending Devices is enabled.

 

 

  0  
  0  
#4
Options
Re:OC200 unable to see EAP115 Access point
2024-05-02 11:02:39

  @MR.S 

 

It is enable by default and can confirm that "Show Pending Devices is enabled"

  0  
  0  
#5
Options
Re:OC200 unable to see EAP115 Access point
2024-05-02 11:44:18

  @MTHAREJA 

 

then I don't know, if the controller is on the same network as the access points, they should appear in the console.

 

are you sure that the access points have not been adopted into another site?

 

  0  
  0  
#6
Options
Re:OC200 unable to see EAP115 Access point
2024-05-05 10:01:51

Hi @MTHAREJA 

Have you tried the discovery utility? Or can you PING the OC200's IP address when connecting to EAP wifi? Meanwhile, please try to PING EAP IP when wired connect to the second port of OC200.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#7
Options
Re:OC200 unable to see EAP115 Access point
2 weeks ago
I am able to ping OC200 connected to second port. However when try to ping EAP's from OC200 it is NOT SUCCESSFUL
  0  
  0  
#8
Options
Re:OC200 unable to see EAP115 Access point
2 weeks ago
Yes, It is enabled
  0  
  0  
#9
Options
Re:OC200 unable to see EAP115 Access point
2 weeks ago

  @MTHAREJA 

pretty basic.

i guess you are not in the same subnet which is the reason why they don't show up.

paste the network diagram with IP. people will help you check it. 

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
  1  
  1  
#10
Options
Re:OC200 unable to see EAP115 Access point
2 weeks ago

  @Tedd404 

Thanks for your help and support. Complex problems always have simple solution.

The DIP switch settings on the TPLink  ( TP-Sl1218-MP) switch was the root cause.

I had a simple home network with all devices on on subnet.

Thankyou for all your replies  and useful tips for checks to help me out.

 

  0  
  0  
#11
Options