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tapo app screenshot- vitesse/speed bar
Hello I have detected a problem on the TAPO L920-5 light strip. When I want to adjust the speed of a custom effect type, it is not taken into account and is always at the maximum. can you do something? Thank you
Try to factory reset and reconfigure the light strip, see if it helps with the problem. How to Reset Tapo Light Strip
Please reproduce the problem and share a link to the video here.
As this is an unusual phenomenon and there is no such problem on our devices, to assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
Please check the speed setting on other light effects, are they all the same?
Is your Tapo app update?
@Wayne-TP yes it's the same effects with the same (fast) speed my l920 and the application are up to date
Try to factory reset and reconfigure the light strip, see if it helps with the problem. How to Reset Tapo Light Strip
Please reproduce the problem and share a link to the video here.
As this is an unusual phenomenon and there is no such problem on our devices, to assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
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