Deco X50 - IoT network unstable

Deco X50 - IoT network unstable

13 Reply
Re:Deco X50 - IoT network unstable
2025-06-16 08:12:41

  @Joaoviel 

Please, keep us posted how the google dns is helping?

I have been using OpenDNS (Cisco DNS) which did not do much of a difference. 

 

As the main Access Points work decently, I mainly receive the issues with IoT being completely in stable (which I could observe on with a wifi network monitoring tool). Not sure if this is HW or SW related.  I suspect the later. 

As this is being reported for over a year now, I wonder when this will make it to the roadmap to be resolved. 

  0  
  0  
#12
Options
Re:Deco X50 - IoT network unstable
2025-06-16 09:21:38

Hi guys, so far after the support install the firmware on Deco, it works better. I would not say it work like a charm or as before I change to Deco, but at least it can load the footage and access the Cameras. It could sometime slow, unstable, need to be on lower resolution.. But at least I can view. 

 

Is there a way you can contact the guy that follow up with me while I post this? Martin_S

 

I could not find a way to reach out to support when I had this issue and hence I post here. 

 

Hope you all get a resolution too. This is so frustrated and I can't imagine this product is on production with this major issue, and until now no fix yet from an official firmware update. 


Thanks.

  0  
  0  
#13
Options
Re:Deco X50 - IoT network unstable
2025-06-16 09:41:32

  @TrevorLS 

you may try this (US page) or start over --- look out for technical support: 

 

https://www.tp-link.com/us/support/contact-technical-support/

 

 

  0  
  0  
#14
Options