New Deco BE65 is flashing red when I try to connect to internet modem

New Deco BE65 is flashing red when I try to connect to internet modem

New Deco BE65 is flashing red when I try to connect to internet modem
New Deco BE65 is flashing red when I try to connect to internet modem
Saturday - last edited Tuesday
Tags: #Network Connectivity #Deco setup
Model: Deco BE65  
Hardware Version: V1
Firmware Version:

I bought a set of three Deco BE65 to replace my old WiFi router. When I take a first and try to connect to the internet modem, it starts flashing red after the setup.
So flashing red is supposed to indicate that it is a satellite that can't get contact with the primary unit. What does that mean when it is the first one I'm starting up? Have I missed something?

So the only thing I have done so far is unpacking, install the app on my phone and follow the instructions.

The modem works fine otherwise.

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#1
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1 Accepted Solution
Re:New Deco BE65 is flashing red when I try to connect to internet modem-Solution
Monday - last edited Tuesday

  @RobertMa 

Hi, Thank you very much for the feedback.

I think this unit might have been set up before. Have you tried to hold the reset button first for 1s, wait for its LED to turn flashing blue then start the configuration process again?

Please also use another Deco as the main Deco if this unit keeps flashing red.

Wait for your reply and best regards.

 

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#2
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Re:New Deco BE65 is flashing red when I try to connect to internet modem-Solution
Monday - last edited Tuesday

  @RobertMa 

Hi, Thank you very much for the feedback.

I think this unit might have been set up before. Have you tried to hold the reset button first for 1s, wait for its LED to turn flashing blue then start the configuration process again?

Please also use another Deco as the main Deco if this unit keeps flashing red.

Wait for your reply and best regards.

 

Recommended Solution
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#2
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Re:New Deco BE65 is flashing red when I try to connect to internet modem
Monday

  @David-TP  Yes, that sounds like the thing. I got it at a reduced price, so I guess it was a returned item.

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