Changed wifi router and now not conected to my existing tapo care

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Changed wifi router and now not conected to my existing tapo care

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Changed wifi router and now not conected to my existing tapo care
Changed wifi router and now not conected to my existing tapo care
2025-02-04 21:28:03 - last edited 2025-03-02 09:21:43

I have had to change my router but still with Sky,i had tapo care which was paying for,how do i connect router to my tapo care account

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Re:Changed wifi router and now not conected to my existing tapo care-Solution
2025-02-07 09:18:22 - last edited 2025-03-02 09:21:43

  @Pink69 

 

Tapo Care subscription is bound with your TP-Link account. For your case, reset the camera and reconfigure it to the new WiFi. 

How to reset my Tapo camera

How to set up the Tapo camera

 

Then, add the camera to the Tapo Care plan. How to add new cameras to my Tapo Care plan

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:Changed wifi router and now not conected to my existing tapo care-Solution
2025-02-07 09:18:22 - last edited 2025-03-02 09:21:43

  @Pink69 

 

Tapo Care subscription is bound with your TP-Link account. For your case, reset the camera and reconfigure it to the new WiFi. 

How to reset my Tapo camera

How to set up the Tapo camera

 

Then, add the camera to the Tapo Care plan. How to add new cameras to my Tapo Care plan

CES 2026 Meet TP-Link AI Assistant and More New Products!
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