Can't connect after loading

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Can't connect after loading

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Can't connect after loading
Can't connect after loading
2025-02-22 15:09:28
Model: Tapo C420  
Hardware Version:
Firmware Version:

Hallo, ich habe die Akkus aufgeladen (wie schon oft) und danach bekam ich keine Verbindung mehr hin. Also die Kameras werden als verbunden angezeigt, aber ich bekomme kein Bild. Firmware habe ich am Basegerät und an den Kameras aktualisiert. Ebenso auf dem Handy. Nichts hilft. Ich bekomme kein Bild. 

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2 Reply
Re:Can't connect after loading
2025-02-25 03:05:04

  @dantheman33333 

 

Do you mean the camera liveview image not loading? Please share more details here. For example, is the screen completely dark and it is continuously spinning when you tap to refresh it? Or is it the liveview image stutter?

 

What's the led status of the camera? 

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Re:Can't connect after loading
2025-03-01 09:26:10

  @Wayne-TP hi,

sry for the late answer.

it is completely normal. its black (nothing blinking) until it sees me, then it starts lighting permanently green.

the sd-card in the base is not full btw. (checked that too.

its weird.

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