Update failed

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Update failed

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Update failed
Update failed
2025-03-08 10:24:47 - last edited 2025-04-11 03:06:18
Model: Tapo RV30 Max Plus  
Hardware Version:
Firmware Version:

My rv30 is new and the update continues to fail. Any suggestions? 

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#1
1 Accepted Solution
Re:Update failed-Solution
2025-03-11 03:10:22 - last edited 2025-04-11 03:06:18

  @Erryn01 

 

Please share a screenshot of the error message here. What's the current firmware version of your robot vacuum? Which version are you trying to update?

 

  • Move the robot vacuum closer to the router.
  • Reboot the device and try to perform the  update again: press and hold the power button for 3s to turn on/off the robot vacuum.
CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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#2
1 Reply
Re:Update failed-Solution
2025-03-11 03:10:22 - last edited 2025-04-11 03:06:18

  @Erryn01 

 

Please share a screenshot of the error message here. What's the current firmware version of your robot vacuum? Which version are you trying to update?

 

  • Move the robot vacuum closer to the router.
  • Reboot the device and try to perform the  update again: press and hold the power button for 3s to turn on/off the robot vacuum.
CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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0
#2