Cameras

Cameras

Cameras
Cameras
2025-03-22 16:34:35 - last edited 2025-07-17 05:55:19
Model: Tapo C500  
Hardware Version:
Firmware Version: 1.3.2

Hi all

I have two cameras and one will no longer respond to being set to home or away, even though I can still communicate and control the camera.

Any ideas please !

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#1
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1 Accepted Solution
Re:Cameras-Solution
2025-03-25 08:44:31 - last edited 2025-07-17 05:55:19

  @Chris64 

 

Double-check the settings for this camera in the Home/Away mode, and make sure everything is configured correctly as desired. If any feature is left unconfigured, it may cause its status not to change when switching modes.

 

Note that the Home/Away mode settings does not sync across phones. If you use another phone, you will need to reconfigure the settings on the new phone.

 

Do you receive any error message? Please share a screenshot here. What's the version of your Tapo app? Do you use an Android phone or an iphone? 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Cameras-Solution
2025-03-25 08:44:31 - last edited 2025-07-17 05:55:19

  @Chris64 

 

Double-check the settings for this camera in the Home/Away mode, and make sure everything is configured correctly as desired. If any feature is left unconfigured, it may cause its status not to change when switching modes.

 

Note that the Home/Away mode settings does not sync across phones. If you use another phone, you will need to reconfigure the settings on the new phone.

 

Do you receive any error message? Please share a screenshot here. What's the version of your Tapo app? Do you use an Android phone or an iphone? 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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