BE 19000 (Archer BE800) dropping Internet connections

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BE 19000 (Archer BE800) dropping Internet connections

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
BE 19000 (Archer BE800) dropping Internet connections
BE 19000 (Archer BE800) dropping Internet connections
2025-06-17 02:27:42 - last edited 2025-07-08 09:49:39
Model: Archer BE800  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20250314 rel.45415(5553)

Constantly dropping the internet connections. It show on the screen a exclamation symbol ! and few second or minutes is working again. 

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#1
1 Accepted Solution
Re: BE 19000 (Archer BE800) dropping Internet connections-Solution
2025-06-17 06:19:28 - last edited 2025-07-08 09:49:39

Hi@BeboYaz,

Welcome to our community.

 

Did you change any settings on the router recently?

 

May I know if your network topology diagram is as follows:

ISP modem—BE800 )))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection ) 

 

Here are some suggestions that may help you:

    1) Connect a PC directly to your modem to verify if your ISP's Internet is stable.
    2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
    3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8How to Change the DNS servers on the wireless router and DSL modem router (New UI)?

    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?

 

Best Regards.

 

 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re: BE 19000 (Archer BE800) dropping Internet connections-Solution
2025-06-17 06:19:28 - last edited 2025-07-08 09:49:39

Hi@BeboYaz,

Welcome to our community.

 

Did you change any settings on the router recently?

 

May I know if your network topology diagram is as follows:

ISP modem—BE800 )))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection ) 

 

Here are some suggestions that may help you:

    1) Connect a PC directly to your modem to verify if your ISP's Internet is stable.
    2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
    3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8How to Change the DNS servers on the wireless router and DSL modem router (New UI)?

    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?

 

Best Regards.

 

 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2