Tp link router

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Tp link router

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Tp link router
Tp link router
2025-06-19 08:26:02 - last edited 2025-07-08 11:20:06

Hi all looking for assistance. Have a brand new tp link with Starlink in the caravan. 
 

I set it up and it worked fantastic for 2 days then when we stopped again it kept saying the cable was unplugged (it wasn't and it's a new cable) then after resetting and trying everything again the tether app cannot even locate the router. The first 3 lights are on and the fourth one was initially showing red and wifi signal showing as broken. 
 

can anyone please help? 
Thank you in advance. 

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#1
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Re:Tp link router -Solution
2025-06-20 07:44:46 - last edited 2025-07-08 11:20:06

Hi@SharonA222,

Welcome to our community. 

 

Please provide the model number and hardware version of your device. Please refer to 

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If it is a modem, please check the cable type: is it an Ethernet cable or a DSL cable?

 

If you cannot find the Wi-Fi of the router, please hard reset it for a try: How to reset TP-Link xDSL modem router to factory defaults.

 

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#2
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Re:Tp link router -Solution
2025-06-20 07:44:46 - last edited 2025-07-08 11:20:06

Hi@SharonA222,

Welcome to our community. 

 

Please provide the model number and hardware version of your device. Please refer to 

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If it is a modem, please check the cable type: is it an Ethernet cable or a DSL cable?

 

If you cannot find the Wi-Fi of the router, please hard reset it for a try: How to reset TP-Link xDSL modem router to factory defaults.

 

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#2
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