2 internets

2 internets

2 internets
2 internets
2025-07-01 14:24:52 - last edited 2025-07-07 10:42:18

my internet was gone and i thought that it was decos fault ,so i downloaded an app and i couldnt remember if i had an account so i created a new one . i was setting it up network . i named wifi and created password .then when i went to network i saw  my old and the new one that i created at the same time 

  0      
  0      
#1
Options
1 Accepted Solution
Re:2 internets-Solution
2025-07-02 06:42:02 - last edited 2025-07-07 10:42:18

  @Rookas 

Hi, welcome to the community.

Can I have the model number and firmware version of your Deco?

 

It is suggested to refer to this link to delete the old network: How to delete a network on the Deco app

 

If it didn't help, I think you can try to delete the Deco APP, then install it again, so that it can clear the old network caches.

(Deleting the Deco APP will not mess with the actual network configuration.)

 

Wait for your reply.

Best regards.

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:2 internets-Solution
2025-07-02 06:42:02 - last edited 2025-07-07 10:42:18

  @Rookas 

Hi, welcome to the community.

Can I have the model number and firmware version of your Deco?

 

It is suggested to refer to this link to delete the old network: How to delete a network on the Deco app

 

If it didn't help, I think you can try to delete the Deco APP, then install it again, so that it can clear the old network caches.

(Deleting the Deco APP will not mess with the actual network configuration.)

 

Wait for your reply.

Best regards.

Recommended Solution
  0  
  0  
#2
Options