Tapo plug showing as offline in Google home
Until yesterday my plug was working with no problems and now it shows as offline in Google home. I have searched for similar issues and followed all the advice in there to fix it but it's still offline. It works fine within the Tapo app
- I have unplugged both devices. Powered up Google home then plugged my Tapo plug back in.
- unlinked my Tapo account with Google home and re linked them
- tried reconnecting the plug multiple times. It is always showing as offline
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Please verify whether the smart plugs are still connected to the cloud -- can they be controlled remotely (e.g. using cellular data or connect to a non-home WiFi) with Tapo app? Third-party control fails when Tapo remote control fails.
If that's the case, you may check the troubleshooting tips here. Cannot use the Tapo app to control my smart devices
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Please verify whether the smart plugs are still connected to the cloud -- can they be controlled remotely (e.g. using cellular data or connect to a non-home WiFi) with Tapo app? Third-party control fails when Tapo remote control fails.
If that's the case, you may check the troubleshooting tips here. Cannot use the Tapo app to control my smart devices
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hi Wayne, Yes I can still control the plug via the Tapo app when my phone isn't on the WiFi network - I didn't even know I could do that! Until now!
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