Omada Portal Authentecation "Hotspot"

Omada Portal Authentecation "Hotspot"

Omada Portal Authentecation "Hotspot"
Omada Portal Authentecation "Hotspot"
2025-08-04 08:58:48 - last edited 2025-08-05 06:34:44
Model: OC300  
Hardware Version: V1
Firmware Version: 5.15.24.21

I setup Portal: Hotspot and Local Users.

VLAN101, VLAN102, VLAN103, VLAN104 sg2016p (Left side of the building)   VLAN101,VLAN102,VLAN103, VLAN104. Networks>>LAN>>switches only

VLAN201, VLAN202, VLAN203, VLAN204 sg2016p (Right side of the building)   VLAN201,VLAN202,VLAN203, VLAN204. Networks>>LAN>>switches only

 

Static Route (ER8411)

Left side of the building>> Destination IP (VLAN IP: 192.30.101.0/24; 192.30.102.0/24; 192.30.103/24) type>> Next Hop 192.30.30.11(Left side of the building)

Right side of the building>> Destination IP (VLAN IP: 192.30.201.0/24; 192.30.202.0/24; 192.30.203/24) type>> Next Hop 192.30.30.12(Right side of the building)

Switch ports are set to vlan profiles 

VLAN are set to DHCP switch side 

Only 1 SSID is set for Portal and Local Users

 

Voucher and Local User Rate limit set to 10mbps up and 10mbps down. It seems that the maximum concurrent wifi user just is 256 ONLY. after that the portal experience lag and delays in reaching the portal 192.30.30.30

 

ER8411 - 192.30.30.1/24

OC300 - 192.30.30.30

EAP225-Ceiling 26 pcs

EAP225-Outdoor 8 pcs

EAP610-Outdoor 2pcs

SG2016P V1,20 (Left side of the building)  192.30.30.11/24

SF2016P V1.20 (Right side of the building) 192.30.30.12/24

 

Question

1. How optimized the configuration to reacher the 1000 concurrent Hotspot users?

                   The ER8411 and oc300 have 1000+ devices

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Re:Omada Portal Authentecation "Hotspot"-Solution
2025-08-05 06:34:41 - last edited 2025-08-05 06:38:25

Hi  @cgmedina 

 

Are you saying you need 1,000+ clients to connect simultaneously? The ER8411's recommended client capacity is around 800.

1,000+ would be too many. You might want to consider alternative solutions, such as dividing these clients across multiple separate networks.

 

Please note that the recommended client capacity for the EAP units you are using is approximately 70.

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Re:Omada Portal Authentecation "Hotspot"-Solution
2025-08-05 06:34:41 - last edited 2025-08-05 06:38:25

Hi  @cgmedina 

 

Are you saying you need 1,000+ clients to connect simultaneously? The ER8411's recommended client capacity is around 800.

1,000+ would be too many. You might want to consider alternative solutions, such as dividing these clients across multiple separate networks.

 

Please note that the recommended client capacity for the EAP units you are using is approximately 70.

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Re:Omada Portal Authentecation "Hotspot"
2025-08-05 07:14:24

  @Vincent-TP thank you for your quick response.

lets consider er8411 can handle for 800 clients. but my current setup it can only accommodate 260 clients. after that the clients cant access the portal

I already did dividing it in multiple vlans in networks switch

 

what do you mean multiple separate networks?

 

adding other L2 switch? 

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Re:Omada Portal Authentecation "Hotspot"
2025-08-05 08:36:23

Hi  @cgmedina 

 

 

Wireless client capacity specifications 70 were defined according to test results under simulated conditions.

Actual wireless client capacity is not guaranteed and will vary as a result of

1) environmental factors, including building materials, physical objects, and obstacles,

2) network conditions, including local interference, volume and density of traffic, product location, network complexity, and network overhead and

3) client limitations, including rated performance, location, connection quality, and client condition.

 

When I mentioned dividing into multiple separate networks, I meant installing additional routers ER8411 (one or two more) to handle these clients - not just simple Layer 2 VLAN segmentation. Because even with VLAN configuration, all client traffic ultimately still gets processed by the router.

 

 

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Re:Omada Portal Authentecation "Hotspot"
2025-08-05 12:38:53

  @cgmedina 

 

Your issue seems related to your OC300. Portal are picking up from controllers. Your OC300 is too busy handling all data pollings of all devices while also providing portals for web authentication. If you enable DPI in your gateway this increase more load to you controller. I dont see issue on your vlan setup and specially you place your management in different vlan which is more scalable.

 

You should check the OC300 resources.

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Re:Omada Portal Authentecation "Hotspot"
2025-08-11 04:11:47

  @Vincent-TP 

Hi, my main goal is to ensure that all clients are on the same network—meaning both voucher users and local users should be able to connect seamlessly. This way, if a voucher or local user moves to another building, they can still use their access without any issues.
Your recommendation works quite well. However, when users are assigned to different sites with separate gateways, voucher and local users can't use their credentials across buildings, which defeats the purpose of a unified network.
I’m surprised that such a high-end device like the ER8411 and OC300 combo limits voucher users to just 256. Meanwhile, the OC300 datasheet claims it supports up to 50,000 local users.  =)

 

By the way it took me a while to rely to you post because i have tried 4  SSID and 4 site 

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Re:Omada Portal Authentecation "Hotspot"
2025-08-11 04:22:40

  @Wifi-freak 

I also tried your suggestion to enable DPI. It improved the OC300’s performance, but it reduced the client capacity by half. The OC300 now supports 5,000 clients, but the hotspot feature-still only handles up to 256 clients.

I believe the hotspot feature itself has a built-in limitation. I waited several days before replying because I’ve been experimenting with different setups to improve my current network infrastructure.

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