Faulty Modem Router

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Faulty Modem Router

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Faulty Modem Router

Dudded

2025-08-19 05:05:38 - last edited 2025-09-19 15:56:41

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Registered: 2025-08-19

Faulty Modem Router

2025-08-19 05:05:38 - last edited 2025-09-19 15:56:41

Model: Archer VR400

Hardware Version:

Firmware Version:

Recommended by JB Wi-Fi as a suitable replacement modem router when changing from Foxtel NBN to alternate NBN provider. Foxtel supposedly locked their modem to their

system. This unit failed to work with Foxtel NBN or new NBN provider. TP-Link failed to respond to my emails and phone support was non-existent.

Steer away from this product.

1 Accepted Solution

Joseph-TP

2025-08-20 11:22:51 - last edited 2025-09-19 15:56:41

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Registered: 2024-06-22

Re:Faulty Modem Router-Solution

2025-08-20 11:22:51 - last edited 2025-09-19 15:56:41

Hello@Dudded ,

Welcome to our community.

If your ISP ties Internet access to a specific device's MAC address, your VR300 modem might not be recognized, causing internet access problems.
Will your ISP provide you with a new modem?

Best Regards.

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.

Faulty Modem Router

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