PX50 PLC annoying acoustic noise

PX50 PLC annoying acoustic noise

17 Reply
Re:PX50 PLC annoying acoustic noise
2 weeks ago

  @Jas2000 

 

Absolutely same. Bought 2-items pack few years ago. It was working flawlessly and silent for 2 years. And few weeks ago noise appeared. First of all one one unit, then on another. Latest firmware.

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#12
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Re:PX50 PLC annoying acoustic noise
2 weeks ago

  @TAIMOS 

 

TPlink replaced it under warranty, annoying that had to pay postage to return the broken unit but at least got a new one and it's quiet again. Just hoping the other two don't start having the same problem, or if they do break it happens before the 3 year warranty runs out in 6 months time so they can be replaced.

 

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#13
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Re:PX50 PLC annoying acoustic noise
2 weeks ago

  @TAIMOS 

 

If the Deco is still under warranty, it is suggested to contact the local warranty office for a replacement:

https://www.tp-link.com/es/support/replacement-warranty/

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#14
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Re:PX50 PLC annoying acoustic noise
2 weeks ago

  @HelpFixDecoApp 

 

Will they replace even if router besides noise is working fine? 

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#15
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Re:PX50 PLC annoying acoustic noise
2 weeks ago

  @TAIMOS 

 

@David-TP a memeber of the tp-link staff recommend Nahemoth  who started this post to go thru the warrenty program and his was working fine minus the noise so you should as well. The only thing in your case will be if yours is still under warrenty or not 

 

If you still have the slip or if you bought it online that will help to see if its under warrenty. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#16
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Re:PX50 PLC annoying acoustic noise
a week ago

  @Nahemoth 

 

I have the same issue with two of my four PX50 units. 

They have been great for 2 years, but have just started playing up in the same way you have described.

 

Trying to work out the best plan of action here.

 

Thank you for posting first of all.

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#17
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Re:PX50 PLC annoying acoustic noise
a week ago

  @Willisr 

Hi, thank you very much for the feedback.

The Deco products have a three-year warranty in the UK. I think you can contact the local warranty office for a replacement:

https://www.tp-link.com/uk/support/replacement-warranty/

Best regards.

 

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#18
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