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tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes

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tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes

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tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes
tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes
2025-09-11 05:57:40 - last edited 2025-10-18 15:44:24
Tags: #Network Connectivity #VPN
Model: Archer GXE75  
Hardware Version:
Firmware Version:

Not sure about the hardware version and currently the router kicks my company laptop off everyhour, 

Later I tried direct cable connection, seems the internet is fine but VPN gets logged out every hour. 

 

 

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Re:tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes -Solution
2025-09-12 06:38:18 - last edited 2025-10-18 15:44:24

Hello @Nathan_Z ,

Welcome to our community.

 

Do you mean that you need to access the company laptop via VPN? What type of VPN is it?

Please try the following suggestions:

  • Disable the QoS if you have set it.
  • Assign a static IP for the laptop.
  • Change the lease time to be longer on the DHCP server.

 

Best Regards.

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
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Re:tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes -Solution
2025-09-12 06:38:18 - last edited 2025-10-18 15:44:24

Hello @Nathan_Z ,

Welcome to our community.

 

Do you mean that you need to access the company laptop via VPN? What type of VPN is it?

Please try the following suggestions:

  • Disable the QoS if you have set it.
  • Assign a static IP for the laptop.
  • Change the lease time to be longer on the DHCP server.

 

Best Regards.

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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