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Internet upload and download speed is not showing

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Internet upload and download speed is not showing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet upload and download speed is not showing
Internet upload and download speed is not showing
2025-09-28 20:27:53 - last edited 2025-09-29 01:42:34
Tags: #Network Connectivity #Deco App Related
Model: Deco E4  
Hardware Version:
Firmware Version: 1.7.0 Build 20250116 Rel. 59369

Deco app isn't showing the internet speed. Not even for the device it self. What can I do for that? 

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#1
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1 Accepted Solution
Re:Internet upload and download speed is not showing -Solution
2025-09-29 01:24:17 - last edited 2025-09-29 01:42:34

  @Sohag_sakhawath 

Hi, welcome to the community.

You can test whether the firmware here helps with the reported issue:

Deco App not Showing Device Real-Time Speed on Deco M4/E4 1.7.0

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#3
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Re:Internet upload and download speed is not showing
2025-09-28 21:49:55

  @Sohag_sakhawath 

 

Other users have been reporting this same issues not sure if there was a fix or not.

 

Could you please help me submit the Deco APP log here:How to submit Deco APP log

 

Once the log is surmitted can you respond to this post with your TKID number thanks 

 

@David-TP 

 

Another case with this same issue. 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Internet upload and download speed is not showing -Solution
2025-09-29 01:24:17 - last edited 2025-09-29 01:42:34

  @Sohag_sakhawath 

Hi, welcome to the community.

You can test whether the firmware here helps with the reported issue:

Deco App not Showing Device Real-Time Speed on Deco M4/E4 1.7.0

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
Recommended Solution
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#3
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Re:Internet upload and download speed is not showing
2025-09-29 02:22:39

Sohag_sakhawath wrote

Deco app isn't showing the internet speed. Not even for the device it self. What can I do for that? 

  @Sohag_sakhawath 

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#4
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Re:Internet upload and download speed is not showing
2025-09-29 02:31:57

  @Sohag_sakhawath 

 

Your currently running firmware version Firmware Version: 1.7.0 Build 20250116 Rel. 59369. There is a beta version in the article that David posted that he would you to try, 

 

The firmware is

 

 

 

You can download it it here - https://community.tp-link.com/en/home/forum/topic/838622

 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#5
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