Cannot use Custom alert sound function.

Cannot use Custom alert sound function.

Cannot use Custom alert sound function.
Cannot use Custom alert sound function.
a week ago - last edited Friday
Model: VIGI C345  
Hardware Version: V1
Firmware Version: 3.0.1 Build 250509 Rel.44121n

Hi.

 

So I've seen that some models can customize the alert sound for a while now, but never ever be able to use it, and never saw a change-log until now.

My C345 got a new firmware update that was supposed to add a custom alert sound, but after updating, I can't see any new options for this function.

Any idea how to exactly use this?

 

Nothing in Active Defense > Sound Setting > just like older firmware, only 2 option : Alarm Times / Sound Type [Alert Sound or Promt Tone]

 

C345 1.0 / 3.0.1 Build 250509 Rel.44121n

NVR1008H-8MP(UN) 1.0

 

 

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Re:Cannot use Custom alert sound function.-Solution
Thursday - last edited Friday

  @Chariot 

Thank you for your post. How are you currently managing the device—via the camera’s own web GUI, through the NVR’s web interface, or by some other method? You can try accessing the camera’s web interface directly by its IP address to see whether a custom sound type can be configured.Also, what is the firmware version of your NVR?

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Re:Cannot use Custom alert sound function.-Solution
Thursday - last edited Friday

  @Chariot 

Thank you for your post. How are you currently managing the device—via the camera’s own web GUI, through the NVR’s web interface, or by some other method? You can try accessing the camera’s web interface directly by its IP address to see whether a custom sound type can be configured.Also, what is the firmware version of your NVR?

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