Main brush getting stuck but it’s not

Main brush getting stuck but it’s not

Main brush getting stuck but it’s not
Main brush getting stuck but it’s not
a week ago - last edited a week ago
Model: Tapo RV30  
Hardware Version:
Firmware Version:

My Tapo RV 30 says the main brush keeps getting stuck but it's not. It's the part inside the vacuum it sits inside. It's not turning freely. Anyone else have the same issue ?. 

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#1
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7 Reply
Re:Main brush getting stuck but it’s not
a week ago
Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Main brush getting stuck but it’s not
a week ago

  @Wayne-TP 

 

The issue comes up every 2 minutes the brush is clean and it is not actually stuck or blocked but in any way 

We already followed the instructions provided and didn't fix the problem. 

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#3
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Re:Main brush getting stuck but it’s not
a week ago

  @Blanquita 

I recommend you look at the little white square which the main brush attaches to inside and you'll have the same issue as me. Take out your main brush and run the robot and if it still does it then it's the inside piece like mine that's not turning freely 

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#4
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Re:Main brush getting stuck but it’s not
a week ago
I took a photo of the part I’m talking about
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#5
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Re:Main brush getting stuck but it’s not
a week ago

  @Wayne-TP 

sorry Wayne no help at all. My

main brush and all other brushes are clean

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#6
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Re:Main brush getting stuck but it’s not
a week ago

  @Helluvachic 

 

same here I tried removing the main brush and running it without it comes with the same error. All the area appears to be clean. It did make a noise when operating without the main brush. 
 

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#7
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Re:Main brush getting stuck but it’s not
Monday

Blanquita wrote

  @Helluvachic 

 

same here I tried removing the main brush and running it without it comes with the same error. All the area appears to be clean. It did make a noise when operating without the main brush. 
 

  @Blanquita  It seems that your device requires maintenance. You may want to contact the local TP-Link support team to confirm if the service is available, or follow their instructions to proceed with the warranty. Contact Technical Support

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#8
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