Cannot Reset Tapo D235
Tapo D235 was working fine until we changed internet service providers. Now, it will not reset, the reset button does nothing no matter how long you press it. It is charged, tried that. Just constantly blinks red slowly when on. It's almost like it is bricked?
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Did you enable the anti-theft alarm on your doorbell? The doorbell can't be reset if the anti-theft alarm is on. Please refer to this guide to disable it first, then try to reset the doorbell again. How to pause/stop the Anti-theft Alarm of your Tapo Doorbell
If you remember the old WiFi name and password, try to make the old WiFi signal available again, see if the doorbell can reconnect it successfully. When it returns to the normal state, you can try to reset the doorbell again.
Tips: Change the WiFi name and password to the old one on your current WiFi, or create a temporary WiFi, like a guest wifi, or use your phone's mobile hotspot.
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Did you enable the anti-theft alarm on your doorbell? The doorbell can't be reset if the anti-theft alarm is on. Please refer to this guide to disable it first, then try to reset the doorbell again. How to pause/stop the Anti-theft Alarm of your Tapo Doorbell
If you remember the old WiFi name and password, try to make the old WiFi signal available again, see if the doorbell can reconnect it successfully. When it returns to the normal state, you can try to reset the doorbell again.
Tips: Change the WiFi name and password to the old one on your current WiFi, or create a temporary WiFi, like a guest wifi, or use your phone's mobile hotspot.
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Astroad wrote
Hi, I'm having the same problem as OP. Changed routers and now it's just flashing red and will not reset no matter how long I hold down any button or in any combination. It otherwise powers on and off fine, and the stolen alert + alarm work (I wonder if this is keeping it from being reset?). I don't have the old router to reconnect to.For additional info, there's no (and has not been) any SD card in it. It's a D235 model V1.0 hardware, firmware 1.21 Build 250926 Rel.64362n
The doorbell can't be reset if the anti-theft alarm is on. Please refer to this guide to disable it first, then try to reset the doorbell again. How to pause/stop the Anti-theft Alarm of your Tapo Doorbell
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