Home Network CommunityDecoDeco app not workong
Deco

Deco app not workong

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco app not workong

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco app not workong
Deco app not workong
2025-10-27 18:53:56 - last edited 2025-11-06 11:04:39
Tags: #Deco App Related #Wi-Fi Access Control
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.7.0

the deco app isn't showing and connected devices and the setting arnt saving and I have deleted and reinstalled the app 

  1      
1
#1
Options
1 Accepted Solution
Re:Deco app not workong -Solution
2025-10-28 08:12:35 - last edited 2025-11-06 11:04:39

  @David-TP  i have tryed that but it says that an error as occurred but ill try and factory reset and update 

Recommended Solution
  1  
1
#3
Options
2 Reply
Re:Deco app not workong
2025-10-28 01:35:05

  @Mrboogies 

Hi, the latest firmware for Deco M4_V1/V2 is 1.8.0. Maybe you can manually update to this firmware first:

Deco M4_V2_1.8.0 Build 20250721

 

By the way, apart from Deco M4, would there be any other Deco models in the Mesh network?

After updating to 1.8.0, if the same issue continued, it would be highly appreciated if you could help me submit the Deco App log:

How to submit Deco APP log

Thank you very much.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
  0  
0
#2
Options
Re:Deco app not workong -Solution
2025-10-28 08:12:35 - last edited 2025-11-06 11:04:39

  @David-TP  i have tryed that but it says that an error as occurred but ill try and factory reset and update 

Recommended Solution
  1  
1
#3
Options

Information

Helpful: 1

Views: 343

Replies: 2

Tags

Deco App Related Wi-Fi Access Control