Only Recording Half of the Audio

Only Recording Half of the Audio

Only Recording Half of the Audio
Only Recording Half of the Audio
2025-11-09 16:57:31 - last edited 2025-11-25 09:50:42
Model: TD21  
Hardware Version:
Firmware Version:

When recording interactions over the doorbell camera, I can hear what the caller is saying but it doesn't appear to record what I'm saying, so instead my part of the conversation is missing when I play the video back.

 

Is this some sort of malfunction? If not, is there something I can change in settings so that my part of the conversation can also be recorded, or is it simply just not possible?

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Re:Only Recording Half of the Audio-Solution
2025-11-12 10:07:29 - last edited 2025-11-25 09:50:42

  @Thom_Hotpot 

 

During a call or two-way communication, only the sound from the doorbell (the visitor) will be recorded in the video. This is the default design, there is no option to adjust it.

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Re:Only Recording Half of the Audio-Solution
2025-11-12 10:07:29 - last edited 2025-11-25 09:50:42

  @Thom_Hotpot 

 

During a call or two-way communication, only the sound from the doorbell (the visitor) will be recorded in the video. This is the default design, there is no option to adjust it.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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