Only Recording Half of the Audio

Only Recording Half of the Audio

Only Recording Half of the Audio
Only Recording Half of the Audio
3 weeks ago - last edited a week ago
Model: TD21  
Hardware Version:
Firmware Version:

When recording interactions over the doorbell camera, I can hear what the caller is saying but it doesn't appear to record what I'm saying, so instead my part of the conversation is missing when I play the video back.

 

Is this some sort of malfunction? If not, is there something I can change in settings so that my part of the conversation can also be recorded, or is it simply just not possible?

  0      
  0      
#1
Options
1 Accepted Solution
Re:Only Recording Half of the Audio-Solution
3 weeks ago - last edited a week ago

  @Thom_Hotpot 

 

During a call or two-way communication, only the sound from the doorbell (the visitor) will be recorded in the video. This is the default design, there is no option to adjust it.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Only Recording Half of the Audio-Solution
3 weeks ago - last edited a week ago

  @Thom_Hotpot 

 

During a call or two-way communication, only the sound from the doorbell (the visitor) will be recorded in the video. This is the default design, there is no option to adjust it.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options