D230 Green light always flashing.
My D230 doorbell worked without a problem until yesterday when for reasons unknown the green light flash's constantly and drains the battery. I have tried change of battery, reset, check WiFi and can find nothing wrong but the light keeps on flashing no matter what I do. I have tried removing from the app and reloading but no change.
I have had the D230 since April 2025.
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To all users experiencing the issue described in this thread: We strongly recommend contacting our support team directly. Contact Technical Support
To expedite troubleshooting, please include the following in your email:
1. Detailed description of the issue
2. Doorbell’s MAC address
3. A video showing the camera’s abnormal LED behavior and its status during reset attempts.
4. Firmware update history: Have you attempted any firmware upgrades? What was the original firmware version? What version of the new firmware is it? Did you power off (battery removed) the doorbell during the update process?
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same here. And can not find answers.
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Is your doorbell blinking green slowly or quickly? Is the device still displaying a flashing green light during reset? Have you noticed any other LED patterns? For reference, the doorbell normally flashes red rapidly during reset, then switches to alternating red/green when ready for setup.
If you power-cycle the doorbell (remove/reinsert batteries), what light sequence occurs?
**How to reset Tapo D230: press and hold the SYNC/RESET button for about 5 seconds, the LED indicator will start blinking red quickly while resetting.
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Same here green light flashing continuously and battery draining very fast. Not able to view the camera on the doorbell and always goes to tap for preview. All started when I clicked on a button that came up to update software. Hasn't worked since then. Deleted the doorbell from my app and now I cannot get it to link up again. Tried pressing the reset button for 5 seconds but always goes back to the green flashing. Help!
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AndrewP47 wrote
Same here green light flashing continuously and battery draining very fast. Not able to view the camera on the doorbell and always goes to tap for preview. All started when I clicked on a button that came up to update software. Hasn't worked since then. Deleted the doorbell from my app and now I cannot get it to link up again. Tried pressing the reset button for 5 seconds but always goes back to the green flashing. Help!
Do you remember the firmware version before the update? And what version are you trying to update?
Did you remove the doorbell's battery during the firmware update? Can you DM the Mac address of your doorbell?
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I suggest if you have this problem, you contact TP-Link Custormer Support, go to the TP-Link web site. They are actively sorting my problem.
Robby39 wrote
My D230 doorbell worked without a problem until yesterday when for reasons unknown the green light flash's constantly and drains the battery. I have tried change of battery, reset, check WiFi and can find nothing wrong but the light keeps on flashing no matter what I do. I have tried removing from the app and reloading but no change.
I have had the D230 since April 2025.
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To all users experiencing the issue described in this thread: We strongly recommend contacting our support team directly. Contact Technical Support
To expedite troubleshooting, please include the following in your email:
1. Detailed description of the issue
2. Doorbell’s MAC address
3. A video showing the camera’s abnormal LED behavior and its status during reset attempts.
4. Firmware update history: Have you attempted any firmware upgrades? What was the original firmware version? What version of the new firmware is it? Did you power off (battery removed) the doorbell during the update process?
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What type of company releases an update that destroys their products??? I'm not waiting for a stupid IT solution I need it to work today and have used this thread as proof to return this piece of junk for a full refund.
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There are no conclusions to this issue at the moment. The information I recommended sharing with support is intended to assist in the investigation.
Of course, we respect each user’s choice. If replacing the product is more convenient for you, that would certainly be a solution.
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