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NE200-Outdoor - Random reboots

NE200-Outdoor - Random reboots

NE200-Outdoor - Random reboots
NE200-Outdoor - Random reboots
2025-12-14 12:01:38 - last edited Wednesday
Model: NE200-Outdoor  
Hardware Version: V1
Firmware Version: 1.2.0 3.0.0 v60e2.0 Build 250624 Rel.47181n

I purchased a NE200-Outdoor a couple of weeks ago and I am having random reboots on it.

The longest it has gotten without a random reboot is 2½ days, but it usually reboots every 1-2 days (and sometimes it is just online for a couple of hours before it reboots again.

I have tried with a different outlet for the PoE-injector and i have also tried a different TP-Cable for the modem than the included one, but the problem is still there.

I have checked the logs in the NE200 and the are always the same after this reboots.

 

Any ideas before i go and try to exhange it at the store?

 

2016-01-01 09:22:42 [6] LTE: table[1]=600

2016-01-01 09:22:42 [6] LTE: table[2]=3600

2016-01-01 09:22:42 [6] LTE: table[3]=21600

2016-01-01 09:22:42 [6] LTE: table[4]=43200

2016-01-01 09:22:42 [6] LTE: table[5]=86400

2016-01-01 09:22:42 [6] LTE: table_number=6, lte_disconn_reboot_threshold=150

2016-01-01 09:22:42 [5] LTE: Not registered, searching!

2016-01-01 09:22:42 [5] LTE: Not registered, not currently searching!

2016-01-01 09:22:43 [5] LTE: Registered with a network!

2016-01-01 09:22:43 [5] LTE: Network type is LTE PLUS.

2016-01-01 09:22:43 [5] LTE: network changed: 0,0->240,2

2016-01-01 09:22:43 [5] LTE: Start connecting to the network!

2016-01-01 09:22:43 [5] LTE: Fail to connect to the network, start autoconnect!

2016-01-01 09:22:45 [5] LTE: Connected to the network!

2016-01-01 09:22:48 [6] LTE: first_valid_uptime=55

2016-01-01 09:22:48 [6] LTE: mobile_invalid_reboot_token=3

2016-01-01 09:22:48 [6] LTE: type=0, reason=REBOOT, value=0, new config flag=00000008, new status flag=00000008

2016-01-01 09:22:48 [6] LTE: type=3, reason=REBOOT_REASON_MOBILE_INVALID, value=0, new config flag=00000000, new status flag=00000000

2025-12-12 21:46:26 [6] LTE: first_conn_uptime=76

2025-12-12 21:46:26 [6] LTE: health_conn_uptime=76

2025-12-13 21:50:17 [5] LTE: Network type is LTE.

2025-12-13 21:50:18 [5] LTE: Network type is LTE PLUS.

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#1
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1 Accepted Solution
Re:NE200-Outdoor - Random reboots-Solution
2025-12-15 11:39:12 - last edited Wednesday

  @Quint__ 

Hi, thank you very much for the feedback.

I'd like to forward your case to the senior engineer for further assistance. Please check whether you have received my email.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#4
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9 Reply
Re:NE200-Outdoor - Random reboots
2025-12-15 09:35:09

  @Quint__ 

Hi, thank you very much for the feedback.

Did you use the original POE adapter to power on NE200-outdoor?

If it hasn't been mounted on the wall, have you tried the DC power adapter? Would it have the same issue with the DC power adapter?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:NE200-Outdoor - Random reboots
2025-12-15 10:06:12
Hi, Thanks for youre reply. It is polemonunted up on my roof.. I am currently using the included PoE-injector. I borrowed one from a friend to rule out that it was not the included one that was faulty. The version of the NE200 I have cant be powered in any other way than with PoE, so I can´t try with a wall adapter.
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#3
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Re:NE200-Outdoor - Random reboots-Solution
2025-12-15 11:39:12 - last edited Wednesday

  @Quint__ 

Hi, thank you very much for the feedback.

I'd like to forward your case to the senior engineer for further assistance. Please check whether you have received my email.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#4
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Re:NE200-Outdoor - Random reboots
3 weeks ago - last edited 3 weeks ago

  @David-TP 

 

Hello, i have similiar problem. My Ne200-outdoor is running few days and after few days freezes. After re-plugin the POE adapter runs normaly till next freeze. I use original cable and original POE injector

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#5
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Re:NE200-Outdoor - Random reboots
2 weeks ago

  @Cibik002 

Hi, thank you very much for the feedback.

May I know your SIM ISP?

As the OP mentioned, NE200-outdoor also randomly restarts itself. How about your devices? Have you observed the router randomly rebooting? 

Can you add more details when the router freezes? Would there be any changes to the LED status?

Wait for your reply.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#6
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Re:NE200-Outdoor - Random reboots
a week ago

  @David-TP 

Hello, i have the same exact problem, random reboot during normal navigation. I am using the provided POE adapter and the original cable.

Thanks,

 

Enrico Fabris.

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#7
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Re:NE200-Outdoor - Random reboots
a week ago

  @EnricoFabris 

Hi, thank you very much for the feedback.

May I know your SIM ISP?

Have you ever observed any LED changes to the NE200-outdoor when the router rebooted itself?

How about the auto-reboot frequency on the NE200-outdoor?

By the way, may I know how long you have had the router?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#8
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Re:NE200-Outdoor - Random reboots
a week ago

  @David-TP

 

I set up the router a couple of days ago, but the reboots seem to occur randomly. My SIM provider is Very Mobile (Italy), which is a virtual operator using the WindTre network. I can’t provide information about the LED status because the router is mounted outdoors on a wall, making it difficult to check the LEDs.

I’m not sure if this is related, but it seems the reboots happen only when both download and upload bandwidth are being used simultaneously. For example, it does not occur during video streaming, but it does happen during video calls with screen sharing.

 

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#9
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Re:NE200-Outdoor - Random reboots
Wednesday

  @EnricoFabris 

Hi, thank you very much for your time and patience.

If you can consistently reproduce the following issue:

it seems the reboots happen only when both download and upload bandwidth are being used simultaneously.

For example, it does not occur during video streaming, but it does happen during video calls with screen sharing.

It is recommended to send an email to support.forum@tp-link.com with the following details for further assistance:

(Please add forum ID# 851464 in the subject)

  • The model number of the wireless router behind NE200-outdoor
  • Please try to log into the web UI of NE200-outdoor via https://tplinkmodem.net or 192.168.254.1 and save a copy of the web UI system log.
  • Please also save a screenshot of the " Internet Status" page.

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#10
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Helpful: 1

Views: 331

Replies: 9

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