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Tapo RV30 Max Plus and Black & Red Carpet

Tapo RV30 Max Plus and Black & Red Carpet

Tapo RV30 Max Plus and Black & Red Carpet
Tapo RV30 Max Plus and Black & Red Carpet
3 weeks ago
Tags: #Vacuum Error Prompt
Model: Tapo RV30 Max Plus  
Hardware Version: V1
Firmware Version: 1.3.2 Build 251022 Rel.144806

Previously had a similar issue was resolved here but seems came back: https://community.tp-link.com/en/smart-home/forum/topic/744190?replyId=1480956

Tapo RV30 Max on black and red carpet getting stuck. Error is "Stairs detected or the cliff sensor obstructed. Please check" 

 

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#1
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3 Reply
Re:Tapo RV30 Max Plus and Black & Red Carpet
3 weeks ago

Anyone can help with this? I need cliff sensor to be disabled on carpet. (ideally in the app have an option/checkbox for this) 

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#2
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Re:Tapo RV30 Max Plus and Black & Red Carpet
3 weeks ago

  @Bertug 

 

A new beta has been sent to your device, please check it later and perform the update. 

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
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#3
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Re:Tapo RV30 Max Plus and Black & Red Carpet
3 weeks ago

  @Wayne-TP Yes, I tested this already. The new beta "ignores" the area which is marked as carpet all together. So it is not cleaning the area marked as carpet but everything around it. 

What is needed is actually turning of the cliff sensor on the area which are market as carpet. 

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#4
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Helpful: 1

Views: 130

Replies: 3

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Vacuum Error Prompt
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