Hi, I am unable to control or view the video feed of my D230 through the app when my H200 is connected to my router wirelessly. However, if I switch to an ethernet connection, everything works fine. How do I set it such that all functions of the D230 are usable while on a wireless connection?
Please confirm your hub's signal strength when it is connected to WiFi, if the connection is weak, it is likely to affect not only itself, but also the connection of its sub-devices. How to check and improve the network connection stability of Tapo&Kasa smart devices
Ensure both devices' firmware are updated. How to update the firmware of the Tapo&Kasa devices on the Tapo App
Try to move the doorbell closer to the hub, see if that makes any difference. Did the hub or the camera's LED indicator show any changes after switching the hub's connection type?
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