BE230 v2 reboots frequently after update to 1.3.1 Build 20260106
Hello,
I am using TP-Link BE230 v2 at home and it was working perfectly fine before I updated it to 1.3.1 Build 20260106 rel.39388(4555) yesterday.
Now the router restarts frequently (at least 4 times for the last 12 hours, maybe even more). I lose all connection to the router wifi or ethernet, also the LED are turning off and back on again so I am sure it restarts. Also at least one time it restarted and restarted again right after that, it looked like some kind of bootloop.
I have tried to downgrade to 1.1.3 but the router gave me error while trying.
Please do something fast about it because I am trying to work here :)
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Sure, our tech team will reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.
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Hi. I am also interested in this beta firmware. I purchased this router specifically for smb HDD sharing thought the usb port. This is a deal breaker for me. Does this beta firmware fix the issue ?
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Hello All
Our user @gabriehoog has tested the firmware, and it is helpful. I'd like to confirm with others whether the beta firmware is helpful to you.
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We have a new beta firmware version, which has been sent via email. Please check your inbox and verify if the firmware is helpful.
If not, please follow the instructions to collect the log and reply via email.
By the way, are any of you using a MacBook?
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@Joseph-TP please send beta firmware to my email
1.3.1 Build 20260106 rel.39388(4555)
Archer BE230 v2.0
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Hello @Ayman777adam ,
Thanks for contacting our community.
Please try the beta firmware: After Updating to 1.3.1, Archer BE230 V2 May Experience Auto Reboot When SMB Is On.
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@Joseph-TP Same problem with BE230. Bought it just about a week ago and updated firmware right after the setup, and as you might expect got the same issues as other users. When my old 2015 MacBook connects to the network - router reboots, same happens with some other devices when they connect to the network. I use usb HDD as other users too. Such behavior never happened before with my old Archer C6. Situation with new BE230 is really disappointing. Also, I noticed that my another windows laptop is always connected as 2.4Ghz but with Archer C6 it was always 5Ghz, same location at home, nothing has changed, only router was changed. Android device at the same time uses 5Ghz as expected and coverage is better than with Archer C6, so it is most likely software problem as you already pointed out in some previous posts. I did not tried turning off SMB sharing, but I really hope you will fix this problem ASAP. If you can, please send me fixed beta firmware. Thank you.
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Hi @Overlord999 ,
Have you tried the beta firmware here:
Joseph-TP wrote
Hello @Ayman777adam ,
Thanks for contacting our community.
Please try the beta firmware: After Updating to 1.3.1, Archer BE230 V2 May Experience Auto Reboot When SMB Is On.
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@Joseph-TP I just bought this router yesterday, and it auto-updated. After that, it keeps restarting when SMB is enabled. I’m currently using the beta version and just monitoring it. Is there any timeline for when this will be fixed?
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Hello @nnlp ,
Thanks for sharing. We have not yet received a release date for the official firmware. You can check the official website regularly for firmware updates.
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I am using a 2020 MacBook Pro, have sent system logs numerous times over email and updated the firmware a few times as requested. Tonight I even accepted a request for support over Teamviewer, which also never connected successfully over any connection. I'll try the latest beta firmware linked in this forum below from a week ago, but I have one sent to me dated 19 March. If it doesn't work, I am all ears to solutions, otherwise I will be returning the hardware for a refund.
EDIT: the latest Beta firmware still doesn't work and my customer support contact is unable to connect over TeamViewer over any connection, or give me any information on what they need to do.
If it helps to clarify, this is the Archer BE3600, Model Archer BE230 EU/2.0, on macOS Seqoia OS 15.5. Firmware currently: 1.3.1 Build 20260319 rel.25411(4555)
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