Archer BE230 v1.0 drops 2.4 GHz Wifi after some time
I have noticed that after updating to the latest firmware, 2.4 GHz randomly drops. Now it was dropped after 1 week since last router restart. 5 GHz wifi works fine.
I tried manually changing the 2.4 GHz to less congested channel without luck. Renabling wifi does not help. Full router reboot works.
Router WAN is directly connected to the wall and 2.4 GHz wireless devices are mostly IoT devices. Ethernet throughout on desktop PC is as expected.
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Hello @NeXusFIN ,
Welcome to our community.
Would you mind downgrading the firmware to Archer BE230(EU)_V1_1.2.1 Build 20250804? Please check if it can be resolved.
Please refer to case 2 of How to upgrade the firmware on the TP-Link Wi-Fi Routers.
In addition, the tech team will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.
Best Regards.
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I have now downgraded to 1.2.1 Build 20250804 rel.79639(4555) and I will let it run for a week.
An additional debug test I tried before downgrading was disabling Smart Connect, then disabling 5 GHz completely, leaving only 2.4 GHz WIFI active. 2.4 GHz network was visible in the spectrum. It showed up in my phone as well but the connection attempt immediately failed.
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Hello @NeXusFIN ,
Thanks for sharing your test results.
Could you please save the backup file and send it to us for further analysis? We would like to escalate your case to the support engineers, who will follow up. You can send the backup file via email.
If you are willing to conduct further analysis, please check your inbox and respond.
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Hi @Joseph-TP
I have sent my current backup file via email. 2.4 GHz has been working correctly with the old firmware so far, but it took 1 week for it to stop working last time. Therefore, I cannot yet confirm that the old firmware will fix the issue.
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Downgrading seems to have helped. 2.4 GHz WiFi is still working after a full week.
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