Internet drop

Internet drop

Internet drop
Internet drop
3 weeks ago - last edited 3 weeks ago
Tags: #Firmware Update #Network Connectivity #Archer C6 V6 internet drop
Model: Archer C6  
Hardware Version: V6
Firmware Version: 1.1.2 Build 20251212 Rel. 63031

I recently update my TP link Archer C6 v6 router After the latest firmware update, I’m facing brief internet drops every 1–3 hours. Wi-Fi stays connected, but there is no internet for a few seconds, then it restores automatically.

My ISP confirmed there is no issue on their side and other users are not facing this problem.

Is other TP link Archer C6 V6 user facing this problem..?

Please fix this in the next firmware update.

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1 Reply
Re:Internet drop
2 weeks ago

Hello @Tanvir124 ,

Welcome to our community.

 

What if you downgrade the firmware back to the previous version? For example, 

Archer C6(EU)_V6_1.1.1 Build 20251110

 

This sounds like an unstable WAN connection that may have been triggered by the firmware update. Here are some troubleshooting steps to help resolve this:

1. Verify cable connections:
Make sure the Ethernet cable between your modem and the router is connected properly. Try replacing it with a new cable (CAT5E or higher) to rule out cable issues.

2. Change DNS servers:
Log into the web management interface of your router at http://tplinkwifi.net, then go to Advanced > Network > Internet > Advanced Settings. Change the two DNS servers to 1.1.1.1 and 8.8.8.8.

3. Test direct connection:
Connect a PC directly to your modem to verify if your ISP Internet remains stable without the router in between. This helps confirm the issue is router-related.

4. Check router placement:
Make sure the router is properly placed in an open area instead of inside a cabinet or shelf to ensure proper ventilation and avoid overheating.

5. Disable certain features:
• Go to Advanced > NAT Forwarding > UPnP and disable UPnP
• Go to Advanced > Security and disable SIP ALG
These features may sometimes affect connection stability.

 

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