C500 default home positiob
Hello all.
I'm trying my new C500 cam, after using an Icsee gt n3.
It's working much better than the gtn3. This is a greater quality camera.
But, I'm missing the option to set a Default Home position of the cam, to return automatically after a few time, or after a motion/person detection.
Could you add it in a future update?
Thanks in advance.
Regards
Nico from argentina
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Hello Nico,
Thank you for your feedback and for sharing your experience with the Tapo C500. We’re glad to hear that you’re enjoying the image quality compared to your previous camera.
To clarify, under normal operation, the camera is designed to automatically return to its initial position after motion/person tracking ends, and there is no need to manually set a default Home position.
If you notice that the camera does not return to its original position after tracking, this may indicate an abnormal condition. In that case, we kindly suggest referring to the following article for troubleshooting steps: What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards.
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Hello Nico,
Thank you for your feedback and for sharing your experience with the Tapo C500. We’re glad to hear that you’re enjoying the image quality compared to your previous camera.
To clarify, under normal operation, the camera is designed to automatically return to its initial position after motion/person tracking ends, and there is no need to manually set a default Home position.
If you notice that the camera does not return to its original position after tracking, this may indicate an abnormal condition. In that case, we kindly suggest referring to the following article for troubleshooting steps: What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards.
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- Report Inappropriate Content
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