The x80-5G regularly freezes, requires a hard power cycle to return to a functioning state.
The other Decos x50-POE) remain operational, however as the x80-5G is hte main unit in the setup, it disconnects the whole network from the internet and creates issues with management via the app
This sounds like an abnormal behavior where your main Deco unit is becoming unresponsive. Here are some troubleshooting steps you can try:
1. Try a different power adapter or power outlet for the X80-5G main unit. Power-related issues can sometimes cause the device to freeze or become unresponsive.
2. Disconnect any Ethernet cables and client devices from the main Deco unit temporarily, and observe whether the freezing issue persists. This can help identify if any connected devices or cables are triggering the freeze.
3. If the issue continues, you may also want to check if there's a firmware update available for your X80-5G, as your current firmware (Build 20230410) may have known issues that have been addressed in newer versions.
4. Ensure the main Deco is placed in an open area with proper ventilation • avoid enclosed spaces like cabinets or shelves, as overheating could potentially cause the unit to freeze.
If the above steps do not resolve the freezing issue, please replyback to this post
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