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В процессе работы отключается модуль Bluetooth

В процессе работы отключается модуль Bluetooth

В процессе работы отключается модуль Bluetooth
В процессе работы отключается модуль Bluetooth
a week ago - last edited Yesterday
Tags: #Bluetooth #Windows 11
Model: Archer TX20E  
Hardware Version: V1
Firmware Version:

Я прохожу игры на геймпаде от XBOX, подключаю его по Bluetooth к ПК. В процессе прохождения игры (Clair Obscur: Expedition 33) в течение первых 30-40 минут адаптер TP-LINK Archer TX20E отключает Bluetooth и он исчезает из диспетчера устройств. Помогает только перезагрузка ПК. Пробовал переустанавливать драйвер, проверял подключение к материнской плате, отключал и подключал по новой, все равно проблема сохраняется. При этом в части Wi-Fi работает бесперебойно, отключается только Bluetooth. Помогите решить проблему!
Mainboard: MSI PRO H610M-E DDR4 (MS-7D48)
CPU: Intel Core i5-12400F (2.50 GHz)
Memory: DDR4-3200 (1600 MHz) 16 Gb
Windows 11 Pro v. 25H2 (26200.8457) x64
TP-LINK Archer TX20E куплен в 2024 году, расширенная гарантия на 3 года

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Re:В процессе работы отключается модуль Bluetooth-Solution
Wednesday - last edited Yesterday

Hello @DMeco ,

Welcome to our community.

 

Since the wireless side is working and only the Bluetooth portion is affected, here are the recommended troubleshooting steps for this specific scenario:
1. Disable all other existing Bluetooth devices — both built-in and any third-party Bluetooth adapters on your system — to eliminate conflicts.
2. Try a different F_USB port on your motherboard for the Bluetooth USB header connection. A faulty or underpowered internal USB header can cause the Bluetooth component to drop out.
3. Update your motherboard's BIOS — check your motherboard's model number, visit the manufacturer's official website, and install the latest BIOS version, as this can resolve PCIe device detection issues.
4. Install the latest Bluetooth driver directly from Intel:
https://www.intel.com/content/www/us/en/products/sku/189347/intel-wifi-6-ax200-gig/downloads.html
5. Disable power-saving mode for the Bluetooth adapter — this is especially worth checking given that the issue appears after extended use. Open Device Manager, double-click the Bluetooth adapter, go to the Power Management tab, and uncheck the option that allows the computer to turn off the device to save power.

 

Best Regards.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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Re:В процессе работы отключается модуль Bluetooth-Solution
Wednesday - last edited Yesterday

Hello @DMeco ,

Welcome to our community.

 

Since the wireless side is working and only the Bluetooth portion is affected, here are the recommended troubleshooting steps for this specific scenario:
1. Disable all other existing Bluetooth devices — both built-in and any third-party Bluetooth adapters on your system — to eliminate conflicts.
2. Try a different F_USB port on your motherboard for the Bluetooth USB header connection. A faulty or underpowered internal USB header can cause the Bluetooth component to drop out.
3. Update your motherboard's BIOS — check your motherboard's model number, visit the manufacturer's official website, and install the latest BIOS version, as this can resolve PCIe device detection issues.
4. Install the latest Bluetooth driver directly from Intel:
https://www.intel.com/content/www/us/en/products/sku/189347/intel-wifi-6-ax200-gig/downloads.html
5. Disable power-saving mode for the Bluetooth adapter — this is especially worth checking given that the issue appears after extended use. Open Device Manager, double-click the Bluetooth adapter, go to the Power Management tab, and uncheck the option that allows the computer to turn off the device to save power.

 

Best Regards.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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Bluetooth Windows 11