ER707-M2 1.4.2 releases WAN DHCP lease whenever gateway is reprovisioned/configured

ER707-M2 1.4.2 releases WAN DHCP lease whenever gateway is reprovisioned/configured

ER707-M2 1.4.2 releases WAN DHCP lease whenever gateway is reprovisioned/configured
ER707-M2 1.4.2 releases WAN DHCP lease whenever gateway is reprovisioned/configured
3 weeks ago
Model: ER707-M2  
Hardware Version:
Firmware Version: 1.4.2

Hello,

I believe I have found a bug affecting the ER707-M2.

 

Environment

  • ER707-M2 v1.20
  • Firmware 1.4.2
  • Omada Software Controller 6.2.10.17
  • Controller running in Docker using host networking
  • Single WAN configuration
  • WAN type: DHCP
  • No load balancing
  • No link backup
  • DDNS enabled (issue still occurs with DDNS disabled)

Issue

Whenever the gateway receives a configuration update or is reprovisioned, the ER707 intentionally releases its WAN DHCP lease and obtains a new public IP address.

This causes a brief internet outage and often results in a completely different public IP being assigned by the ISP.

Reproduction Method 1

  1. Open Omada Controller.
  2. Modify any gateway setting (for example Online Detection Interval).
  3. Click Apply.
  4. Gateway status changes:
    • Configuring
    • Adopting
    • Connected
  5. Approximately 10-30 seconds later the following appears in the gateway logs:

 
2.5G WAN1: DHCP client releasing IP address succeeded
DHCPS initialization succeeded
2.5G WAN1: DHCP client getting IP succeeded

The WAN IP changes.

Reproduction Method 2

  1. Restart Omada Controller.
  2. Devices reconnect.
  3. Gateway reconnects.
  4. Gateway enters:
    • Configuring / Adopting
  5. Gateway logs show:

 
2.5G WAN1: DHCP client releasing IP address succeeded
DHCPS initialization succeeded
2.5G WAN1: DHCP client getting IP succeeded

 

The WAN IP changes again.

 

 

Expected Behaviour

Gateway configuration changes should not force a WAN DHCP RELEASE unless the WAN configuration itself has changed.

Restarting the controller should not cause the WAN interface to be torn down and recreated.

Additional Notes

  • DDNS was enabled then disabled during testing and the issue still occurred.
  • Only a single WAN is configured.
  • The behaviour is reproducible every time.
  • The WAN DHCP client is explicitly sending a DHCP RELEASE rather than performing a normal renewal.

Could TP-Link please confirm whether this is expected behaviour or a firmware issue in ER707-M2 firmware 1.4.2?

  0      
0
#1
Options
1 Reply
Re:ER707-M2 1.4.2 releases WAN DHCP lease whenever gateway is reprovisioned/configured
3 weeks ago

Hi  @Andejx 

 

Thank you so much for taking the time to post the issue on the TP-Link community!

The behavior you described is unexpected. However, this is the first time we have received such feedback. To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID260610349. Please check your inbox and confirm that the support email was received. Thanks!
Once the issue is resolved, please update this thread with your solution to help others who may encounter the same problem.
Many thanks for your excellent cooperation and patience!

  0  
0
#2
Options