ER605 showing as disconnected

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ER605 showing as disconnected

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ER605 showing as disconnected
ER605 showing as disconnected
2023-03-19 10:56:02
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.2.1

Hi,

My ER605 is showing as disconnected on my OC200 portal.

 

I have rebooted the whole system, with no change

 

Is there an easy way to get it connected again?  I really don't want to have to reset it, last time I did that it was a nightmare getting my whole system setup again I think.

 

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#1
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Re:ER605 showing as disconnected
2023-03-19 14:00:34

  @tony.young4650 

 

You power cycled the ER605 and it didn't come back?  Any log messages around the time it stopped communicating?  I assume it's still functioning, just not responding to the controller?

 

If you left your management LAN as 192.68.0.0/24 and the Controller is also currently on that LAN, then defaulting and re-adopting the ER605 should be about 5 minutes of disconnection discomfort.  If your management LAN is different or you have the VLAN enabled, yes it's a bit more work.

<< Paying it forward, one juicy problem at a time... >>
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Re:ER605 showing as disconnected
2023-03-20 10:36:19 - last edited 2023-03-20 10:36:47

  @d0ugmac1 

 

 

You power cycled the ER605 and it didn't come back?

--> Yes, still saying disconnected

 

  Any log messages around the time it stopped communicating?  I assume it's still functioning, just not responding to the controller?

--> still functioning OK, but I can't get access to it, which I need to as I want to reserve some IP addresses

 

log

 

 

 

 

 

 

 

 

 

 

 

OC200

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you left your management LAN as 192.68.0.0/24 and the Controller is also currently on that LAN, then defaulting and re-adopting the ER605 should be about 5 minutes of disconnection discomfort.  If your management LAN is different or you have the VLAN enabled, yes it's a bit more work.

 

 

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Re:ER605 showing as disconnected
2023-03-20 16:06:35

  @tony.young4650 

 

From what you showed above, it should be safe to factory default the router using the hardware reset button method and let the controller re-adopt it.  Downtime ~5min.

<< Paying it forward, one juicy problem at a time... >>
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#4
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